Vacancy expired!
Description SAIC is seeking a
Desktop Server Technician for on-site support at the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT) located in Newport, RI. The technician will provide support with regards to Information Technology (IT) and Information Assurance (IA)/Cybersecurity requirements and security of information systems. Duties and Responsibilities- Daily involvement with scanning and remediating (i.e. Retina/ACAS) methodologies
- Resolve as many user-reported problems as expertise permits using available tools and following command procedures and policies
- Provide PC computer compliance and technical support for Windows 10, Windows Server 2012R2/2016/2019, software and peripherals; and support maintenance of internal custom applications
- Routine hardware set up, troubleshooting and replacement; software installation and evaluation; and use of various spreadsheet, word processing and database application programs
- Perform virus detection and cleaning
- Routine research and implementation of compliance solutions in strict accordance with established guidelines
- Provide accurate and timely logging of support requests and resolutions in the iET Solutions HelpDesk application, which is the primary tracking tool for all forms of technical support at NUWC
- Contribute to technical support documentation of resolutions, processes, and procedures
- HS Diploma and five (5) years of related experience
- Knowledge of PC hardware, applications software and peripherals
- Experience with automated update utilities and Microsoft Windows 10 and Server 2012R2/2016/2019 and Microsoft Office
- Candidate must be certified (Security+ CE and Microsoft Operating System)
- Routinely moves and transports equipment weighing up to 25 lbs.
- Must have and active Secret Security clearance
- Experience with automated desktop management tools
- Experience with WSUS (Windows Server Update Services) management
- Prior military or government experience
- Experience with Linux distributions
Vacancy expired!