Job Details

ID #4877153
State Rhode Island
City Rhode island
Full-time
Salary USD TBD TBD
Source Rhode Island
Showed 2020-09-24
Date 2020-09-23
Deadline 2020-11-22
Category Customer service
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Temporary Customer Service Reps wanted! (East Providence, RI)

Rhode Island, Rhode island 00000 Rhode island USA

Vacancy expired!

Kelly Services is working with a client in East Providence seeking multiple temporary Customer Service Representatives!

Job: Customer Service

Hours: Mon-Fri 8:30am-5pm

Pay: $16-$18/hr depending on experience

Type: Temporary 2-4 weeks

Responsibilities:

Create and update standard sales orders and quotations in SAP received via fax, email from external and internal customers in a timely manner according to established goals of the Supervisor

Maintains a professional demeanor in all communications with internal and external customers

Answers inquiries regarding order status, availability and pricing from sales reps and customers

Completes thorough and accurate electronic order processing and ensures customer data is maintained

Determines best methods to resolve problems to ensure customer satisfaction, while adhering to organizational policies and work procedures

Provides order management support to escalate customer resolution

Coordinates problem resolution with team members and other departments, as necessary

Requirements:

High School Diploma or equivalent

Minimum of 1-2 years experience in an office setting and customer service related role

Proficient in all MS Office applications

SAP experience preferred

Vacancy expired!

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