Vacancy expired!
Kelly Services is working with a client in East Providence seeking multiple temporary Customer Service Representatives!
Job: Customer Service
Hours: Mon-Fri 8:30am-5pm
Pay: $16-$18/hr depending on experience
Type: Temporary 2-4 weeks
Responsibilities:
Create and update standard sales orders and quotations in SAP received via fax, email from external and internal customers in a timely manner according to established goals of the Supervisor
Maintains a professional demeanor in all communications with internal and external customers
Answers inquiries regarding order status, availability and pricing from sales reps and customers
Completes thorough and accurate electronic order processing and ensures customer data is maintained
Determines best methods to resolve problems to ensure customer satisfaction, while adhering to organizational policies and work procedures
Provides order management support to escalate customer resolution
Coordinates problem resolution with team members and other departments, as necessary
Requirements:
High School Diploma or equivalent
Minimum of 1-2 years experience in an office setting and customer service related role
Proficient in all MS Office applications
SAP experience preferred
Vacancy expired!