Job Details

ID #41095606
State Rhode Island
City Westgreenwich
Job type Contract
Salary USD $32,000 - $33,300 /yr 32000 - 33300 /yr
Source Stefanini
Showed 2022-05-18
Date 2022-05-17
Deadline 2022-07-16
Category Customer service
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Call Center Support - Voice I (Remote but local to Rhode Island)

Rhode Island, Westgreenwich, 02817 Westgreenwich USA

Vacancy expired!

Stefanini Group is looking for a Call Center Representative (Remote but local to Rhode Island)

Exciting opportunity awaits for you! Let us help you get started. Please click the apply button below or call / email: for faster processing! What You'll Do:This is a work from home position, and the role is responsible for providing exceptional customer service support to lottery and online gaming consumers. These agents are answering inbound phone calls and emails from our Georgia Lottery customers. Answers calls, emails, and chat providing prompt, accurate, level service to clients including: promotions, coupon conversions, transaction history, how to play, how to create an account, geo-location, KYC, mobile app, second chance entries, etc.Diagnose and troubleshoot problems and take appropriate action. Promote and enhance excellent customer relations.

The agent must have a quiet place to work and is responsible for internet services. The company will provide equipment. The shift details for this position are listed below : 3:00PM EST - 11:30PM EST w/ Thursday + Saturday off 9:30AM EST - 6:00PM EST w/ Sunday + Thursday off 9:30AM EST - 6:00PM EST w/ Wednesday + Saturday off Technical Skills RequiredCustomer Service Oriented, Basic Microsoft Office Skills Required, Basic Technical Troubleshooting Required About Stefanini Group The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company.

Vacancy expired!

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