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An overview of the role;Work from home flexibility Work 5 days per week, between Monday - Sunday , on a rotating roster 5.45am - 4.30pm (Penalty rates apply)Full time paid training in a supportive environment Must be located within Adelaide to be successful in the roleHealthy work/life balanceMust have stable internet connect with appropriate home office set up How you will do it?Build authentic relationships with customers through end to end claims management, assessing each situation on an individual basisManage inbound calls and outbound calls to resolve enquires, and concerns related to property damageLiaise with suppliers and repairers to validate, assess and repair property insurance claimsAccurately record detailed customer interactions and process account informationAccurately manage customer expectations regarding their insurance and claim process
Vacancy expired!