Teller

SUMMARY/OBJECTIVESA Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.ESSENTIAL FUNCTIONSReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Serves customers quickly, accurately, efficiently and confidentially according to the South State Bank Service Standards.Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.Presents a neat and professional personal appearance, in accordance with bank policy.Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.Performs the following teller duties:1.Processes transactions for savings, checking, and loan accounts2.Maintains a neat and orderly work area3.May assist in guiding and training new tellers4.May allow customers access to safe deposit boxes5.Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures6.Sells certified checks within assigned limits7.Balances transactions on a daily basis8.May assist with servicing/balancing ATM9.May utilize the branch capture system 10.Knows and follows policies and procedures in completing transactions, minimizing operational errors and maintaining a proper work flow11.Knows and follows the branch's security and audit procedures and understands the function and operation of the security devicesTELLER I FUNCTIONS:18 months or less experienceTeller Duties OnlyQUALIFICATIONS AND EDUCATION REQUIREMENTSEducation: High School DiplomaExperience: Cash Handling, Sales, Customer Service; Previous banking experience preferredKnowledge: Good interpersonal skills, good computer skills, ability to read, write, speak and understand EnglishTRAINING REQUIREMENTS/CLASSESComplete Teller School Annual Regulatory Compliance training ADDITIONAL TRAININGNew Employee Orientation, Product Knowledge Class, PC Navigator, Sales 101, Sales 201, as well as continual update of processes and teller system.SUPERVISORY RESPONSIBILITYThis position does not have supervisory responsibilities.PHYSICAL DEMANDS/WORK ENVIRONMENTMust be able to lift up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.TRAVELThis position does not require travel.