Customer Service Representative

As one of our Customer Service Representatives, you are the first point of contact for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.Greet all visitors to NEXTDC in a timely, friendly and professional mannerProvide outstanding customer service to customers and internal stakeholdersMonitor NEXTDC facility systemsProvide accurate incident reportsGeneral receptionist, administrative and customer service support dutiesAssist with incoming and outgoing deliveriesAnswer the overflow of calls to our Customer Support telephone lineHours: This is a Day Shift position working 6:00am – 6:00pm, 4 days on, 4 days offAre you passionate about customer service and creating the world’s best customer experience?If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.