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POSITION SUMMARY
The JCA Consultant (Development Expertise, Blackbaud CRM) is a key position in JCA projects at fundraising organizations. The Consultant plays a primary role in client engagements, working as part of a team, ensuring that our projects successfully achieve their objectives.
POSITION REQUIREMENTS
Nonprofit Knowledge
The role of JCA Consultant requires expertise in the work our clients do. Candidates should be knowledgeable enough to give the impression that they could sit in the client's seat and do the job. Specific areas of knowledge include:
Major gift fundraising
Moves management
Membership
Direct marketing
Special events
Gift processing
Stewardship
Corporate fundraising
Foundation fundraising
Planned giving
Recurring giving
Online giving
Advancement Services
Constituent Relationship Management
Client product expertise
Client Product Expertise
The Consultant must demonstrate proficiency in the products used by our clients, with special focus on Blackbaud CRM. Consultants must have a solid grasp of constructs and concepts related to CRM, development, finance, and the web tools used by our clients.
Business Analysis Proficiency
The Consultant is able to prepare for and run interviews that uncover the fundamental issues causing the problems they are there to solve and expose problems the client may not recognize. This includes attending interviews and creating JCA's analysis documentation. The Consultant takes large amounts of potentially complex information collected during the interviews and organizes it using a logical structure to gain a better understanding of the information. This requires keeping the right information and excluding information that does not inform the project objective. The Consultant applies consulting expertise to create actionable recommendations. Ultimately, this is the ability to construct a persuasive argument.
Communication Skills
The Consultant must be an excellent communicator. This includes speaking, writing, flow-charting and presenting. "Analysis" is where the Consultant decides what to say. Communication is the ability to deliver the message effectively.
Positive Client Reviews
We understand that sometimes honoring our core values means making some recommendations that may not be easy for clients to hear. We understand that personalities often play a role in perception and the measure for this is not a simple grade based on client surveys. However, the Consultant should have good reviews from key client staff and the client should want to hire JCA again.
QUALIFICATIONS
Demonstrated understanding of the nonprofit sector
Previous consulting experience is a plus
Blackbaud CRM software experience (implementation experience is a plus)
Solid understanding of technical issues related to consulting: databases, report writing, web, and systems integrations
Strong written and verbal communication skills
Ability to lead interviews and meetings with client staff, including executive and senior level
Ability to work collaboratively in a team
Ability to work with minimal supervision
Ability to establish and maintain strong relationships with client leadership
Willingness to travel up to 35% of business days
BENEFITS
Competitive salary range based on experience and performance
Paid Vacation, Personal, and Sick time
401(k) Retirement Plan
Employee Stock Ownership Plan (ESOP)
Health, Dental, and Vision Insurance
Life Insurance and Long Term Disability Insurance
eTrac Commuter program
ABOUT JCA
JCA provides strategic consulting to the world's leading nonprofits. Since 1988, we have helped nonprofit organizations work smarter. As the first and largest independent consulting firm dedicated solely to the technical and operational needs of nonprofits, JCA has uncommon insight into the challenges our clients face.
To work at JCA, you must adhere to our core values.
We take our work seriously.
We hold ourselves personally accountable for our work.
We are honest, no matter what.
We are fair and respectful to our clients and to each other.
Excellence drives us.
Note: This is for a consultant position with travel expectations. Candidates can be located anywhere in the US within 50 miles of a major airport.
Please refer to JCA's job post for instructions to submit a resume and cover letter.
Vacancy expired!