Vacancy expired!
Title: Business Analyst
Mandatory skills:MS Office, Agile, JIRA, Scrum, Visio, Adobe, Balsamiq, Axure, Salesforce, Sharepoint, Agile SAFe, JIRA Align, Azure, AWS, Cloud, Devops, TFS, VSTS, SQL, MS Project, Datawarehouse, Azure DevOps, Confluence, Scrum Master, Product Owner, CSM, CSPO,medicaid, medicaid services,configuration management, migration, changeman, endeavor, change coordinator,implementation, software release, release coordinator, software upgrade, migration,production, process, documentation,Ticketing system, ticketing Description: This project includes making federally mandated changes for the medicaid system .This position will perform configuration management technician duties and support the migration tool (changeman) for the medicaid it services team. configuration management technician duties will include identifying testing needs and participating in the implementation of the new release of the software as needed.daily duties / responsibilities:As a change coordinator will be responsible for recording and submitting change and assist with initial artifacts review process. document, update and verify the implementation plan. as the intake and release coordinator will be responsible for distributing the intake/rfc document for application teams review, gather level of effort and questions. provide weekly release report and update monthly metrics.as a configuration management technician, serve as backup to migrate software for medicaid services into production environment. verify that the application changes have been approved for migration and confirm that all appropriate approvals have been recorded.responsible for updating and maintaining documentation as it pertains to the medicaid it services change management requirements. train the medicaid systems team on using the new release of the configuration management software. communicate effectively in both written and spoken communication. work collaboratively with clemson staff and other contracted staff.Required skills (rank in order of importance):Ticketing system, effective communication skills (written and oral), adaptability, flexibility, self-motivation, problem solving, analytical thinking, time management, ability to work effectively in a stressful environmentPreferred skills (rank in order of importance):a-ads, sql, previous experience with participating in software upgrade to change management tools. previous experience as a configuration management software administrator, i.e. changeman, endeavorrequired education: bachelor’s degree or experience as a configuration management technician (3 years).Skills :Administrative -Problem Solving Skills -Yes -2 -Intermediate -Currently Using -1 - 2 YearsAdministrative -Verbal Communication Skills -Yes -2 -Intermediate -Currently Using -1 - 2 YearsAdministrative -Written Communication Skills - -Yes -2 Intermediate -Currently Using -1 - 2 YearsIT Administration -Ticketingsystems -Yes -1 -Entry -Within 6 Months < 1 YearMiscellaneous -Analytical Skills -Yes -2 -Intermediate -Currently Using - 1 - 2 YearsMiscellaneous -Time Management- -Yes -2 -Intermediate -Currently Using -1 - 2 Years VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions. Contact Details:Please send your resumes and one of our recruiter will get in touch with you. VIVA USA INC.3601 Algonquin Road, Suite 425Rolling Meadows, IL 60008http://www.viva-it.comVacancy expired!