Job Details

ID #41240136
State South Carolina
City Columbia
Job type Permanent
Salary USD TBD TBD
Source BlueCross BlueShield Of South Carolina
Showed 2022-05-20
Date 2022-05-19
Deadline 2022-07-18
Category Internet engineering
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Technical Editor II- Companion Data Services

South Carolina, Columbia, 29201 Columbia USA

Vacancy expired!

Summary Elicits, analyzes, validates, edits, and revises business requirements to be included in technical documentation, such as user manuals, installation manuals, help documents, and tutorials. Ensures that documents follow the style laid out in the corporate style guide. Reviews documentation for organization, content, technical accuracy, and style. Description •40% Analyzes and updates technical documentation and information, while ensuring consistency and availability to all employees and management. Suggests revisions and works with senior management to provide adequate process improvement modifications to existing standards. Creates materials for process improvement presentations, which may include prototypes, test matrices, training documents, and process design documentation.

•25% Creates, formats, and maintains information on the IS intranet portal. Ensures content is kept up-to-date with a regular review cycle. Formats new content to adhere to IS intranet portal standards and ensure the information follows the corporate style guide. Gathers and analyzes organizational information and update Hierarchical Matrix, Organizational Chart, and Client Diagram as necessary.

•15% Consults with technical operations staff in gathering, reviewing, and researching the needs of the organization for each assignment.

•15% Analyzes submitted System Master Index information for usefulness, missing information, and existing content, and maintain master database to include annual content reviews.

•5% Assists Design Architects with presentation designs and formats across multiple platforms.

Required Education:
  • Bachelor's degree in Computer Technology, English, Journalism or other job related field OR
  • Four years of job related work experience OR
  • Two years of job related experience plus an associate's degree in Computer Science, Information Technology, English, Journalism or other job related degree.

Required Work Experience:
  • Five years technical writing and/or technical process standards development experience.
  • CDS Proposal development process experience.
  • CDS Writing Style Guide
  • Association of Proposal Management Professionals (APMP) Membership.

Required Skills and Abilities:
  • Ability to work effectively on several projects simultaneously, independently from general guidance, and with groups.
  • Thorough knowledge of documentation security processes.
  • Strong organizational skills with close attention to detail.
  • Ability to communicate effectively with all levels of the organization, including: management, highly-skilled technical staff, non-technical personnel, and senior management.
  • Ability to efficiently handle stressful situations and short notice assignments.

Preferred Skills and Abilities:
  • Demonstrable experience in proposal development tasks - development of compliance matrices based on customer requirements, use of toolsets such as Visible Thread, and proficient in the use of Microsoft SharePoint.
  • Experience in providing documents that meet the 7C's - Compliant, Compelling, Credible, Correct, Consistent, Concise, Clear.
  • High level of proficiency with Microsoft Word and Adobe Acrobat Pro software applications.
  • Mid-level proficiency with Microsoft Excel software application.
  • Experienced in the use of proposal development procedures and processes based on the Association of Proposal Management Professionals (APMP) and Body of Knowledge.
  • Experienced with the Shipley Associates proposal methodology.
  • Association of Proposal Management Professionals (APMP) Foundation certification.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

Vacancy expired!

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