It Analyst Ii

JOB DESCRIPTION INFORMATIONP osition Title : IT AnalystType of Job Description : New Job DescriptionPosition Type : FulltimeJob Catalog Position Title : IT AnalystFLSA Status : SalariedDepartment : Information SystemsLocation : Columbia, MOBusiness Unit : Principe FoodsReports to : IT Manager, with dotted line to ControllerYears of Experience : 3+ years of related experienceNumber of employees Supervised : NoneJOB SUMMARYThis position will provide the plant/facility IT services from an on-site perspective. While the bulk of the infrastructure and systems are managed remotely, there is still a huge requirement for IT personnel to troubleshoot issues that arise anywhere at the location. Today, the issues run the gamut from connectivity problems in the plant to hardware issues in the office area to basic and routine user support incidents. Oftentimes, the ability to troubleshoot or address a problem is rendered ineffective by the sheer number of variables that only an on-site resource can identify. This position must be able to communicate effectively to all levels of associates within the facility and acquire a deep and intimate knowledge of the systems that serve the company and support the business. This role also will provide the unique opportunity to participate in the construction from the ground up of a state-of-the-art production facility. There is an expectation that this individual will also help manage the coordination of installation activities from multiple vendors as well as the continued construction of the facility.Salary ranges from 70,000 to 80,000 plus 10% bonus target, based on experienceESSENTIAL DUTIES AND RESPONSIBILITIESSupport and manage all computer/network components including servers, switches, cabling and desktop systems at assigned locations.Program Cisco Switches for Local Area Network.Document Local Area Network at assigned location(s).Document and maintain “Standard Operating Procedures” for site specific technologies in use at the facility.Fundamental understanding of VLANS.Work with end users and propose new hardware and software solutions to support the business.Test all hardware and software modifications before they are introduced into production.Provide hardware and software diagnostics for network, hardware and software issues.Manage technology projects in compliance with IT standards.Provide hardware and network support for “Production Floor” computer systems.Support all printer functions at assigned locations.Monitor help desk tickets and resolve as quickly as possible with the goal of achieving a 3.5 or greater on the quarterly IT survey.The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.KNOWLEDGE, SKILLS, AND ABILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.Three years related experienceWorking/troubleshooting knowledge of Windows /2008/2012 Server, Windows 7, Windows 8, Windows 10, Office 2010, 2013 & 2016.Understanding and functional knowledge of Citrix desktop / clientMust have knowledge of Cisco Switch configurations and troubleshootingMust have knowledge of Network cabling and connectivityMCSE Certification is a plus; not requiredA+ Certification is a plus; not requiredMust have excellent communication skills both written and verbalMust have strong customer support abilitiesMust be willing to work in a plant / industrial environment & follow all standard safety requirementsMust be willing to travelWORK ENVIRONMENT AND PHYSICAL REQUIREMENTSThe physical demands described here are representative of those an employee should possess to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Frequently required to sit; reach with hands and arms; talk and hearLifting of equipment not in excess of 50 lbsWilling to spend time on production floor in wet and cold environmentSpecific vision abilities required include close vision and ability to adjust focusLimited night/weekend availability may be required for projectsFood Manufacturing Operations EnvironmentMore about us:Since 1945, Principe has combined its Italian heritage with true craftsmanship to deliver the best Italian meats and charcuterie in the world. To meet growing consumer demand for great-tasting, high-quality Italian meats and charcuterie, Principe Foods is opening a new facility, combining old world traditions with innovative recipes, and expanding the authentic artisan offerings of Principe in the United States.Swift Prepared Foods, a division of JBS USA, the leading global supplier of diversified, high-quality food products, acquired Principe Foods in February 2022. Swift was founded nearly 150 years ago by Gustavus Swift, a pioneer whose passion and innovative spirit transformed the meat industry.Now it is your turn to join a company with the mission to use these 100-plus years of knowledge to be the BEST in all we do; completely focused on our business, ensuring the BEST products and services to our customers; a relationship of trust with our suppliers and profitability for our shareholders. All this, we do to provide an opportunity for a better future for all of our TEAM MEMBERS.Opportunity for career growth – we prefer to promote internal employees into management roles as they are ready for new responsibilitiesComprehensive benefits package for full time employees including Medical, 401(k) and free tuition to select schoolsCharitable involvement across Mid-West communities ( Hometown Strong )Company Culture ( Purpose & Culture )EOE/Vets/Disability