Job Details

ID #44915567
State South Carolina
City Columbia
Job type Permanent
Salary USD TBD TBD
Source BlueCross BlueShield Of South Carolina
Showed 2022-08-16
Date 2022-08-15
Deadline 2022-10-14
Category Et cetera
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Technical Training Analyst

South Carolina, Columbia, 29201 Columbia USA

Vacancy expired!

Summary Under general supervision, promote blended learning solutions and the use of innovative technology and tools to meet business goals. Contribute expertise as a member of high-level I/S functional committees focused on developing a high-performing workforce. Description Job Description

  • 40% Collaborate with and/or lead committees with cross-functional subject matter experts and managers to assess emerging and existing training needs, appropriate performance metrics, and align with business goals.
  • 20% Interact with technical vendors when researching customizable IT educational solutions for possible offerings.
  • 20% Maintain a course matrix detailing the hierarchy and how each of the IT training offerings relate to each other.
  • 10% Develop proposals in coordination with management to be presented to senior management for approval of all new or changing training offerings.
  • 10% Create, develop, and modify training programs for technical staff. Deliver training and development programs to a variety of audiences, including varying levels of responsibility and experience, while understanding and applying adult learning principles.

Required Work Experience
  • 3 years training experience, including IT course development/delivery and vendor relations, 3 years technical experience, and 2 years program or project management experience with a Bachelor's degree or equivalent (experience can be concurrent), OR
  • 3 years training experience, including IT course development/delivery and vendor relations, 1 year technical experience, and 2 years program or project management experience with a Master's degree (experience can be concurrent).

Required Education
  • Bachelor's or Master's degree Instructional Technology, Computer Science, Information Systems, Education, or other job related field OR
  • An associate's degree in Instructional Technology, Computer Science, Information Technology, Education or other job related degree plus 2 years of job related experience OR
  • 4 years of job related work experience

Required Skills and Abilities
  • Capable of integrating business and technical concepts when designing courses and materials tailored to meet the unique needs of entry-level through technical expert programmers.
  • Demonstrated ability to design and deliver case studies to ensure relevant skill, knowledge, and competency transfer.
  • Strong human relations skills.
  • Strong verbal/written communication skills.
  • Strong organizational skills necessary to schedule, arrange prioritize and complete work assignments as assigned.
  • Demonstrated strong research, analytical, planning, and data gathering skills.
  • In-depth knowledge of relevant productivity tools, systems, applications, and programming languages.
  • Able to acquire an understanding of the complex technical environment of the organization.
  • Understand adult learning principles and appropriate development methodologies.

Preferred Skills and Abilities
  • Highly collaborative.
  • Excellent problem solving skills.
  • Ability to produce innovative solutions.

Required Software and Other Tools
  • Classroom and standard office equipment.

Work Environment
  • Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Some travel between office buildings may be required.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

Vacancy expired!

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