Vacancy expired!
Summary Create and maintain documentation for systems, programming, operations, testing, project management, RFPs, and/or RFIs. Translate technical and/or complicated information into clear, concise documents appropriate for various target audiences. Description
What You'll Do• Reviews, critiques, and edits documentation including design documents, RFP/RFI responses, programmer notes, and/or system overviews. Ensures final product is professional in appearance and meets all internal and external requirements.• Maintains a current internal documentation library. Builds processes for ensuring published documentation is kept current.• Maintains 'best practices" documentation for internal and external use. Maintains presentations of corporate's information commonly requested in RFPs and RFIs.• Interviews subject matter experts and technical staff to collect information, prepare written text, and coordinate layout and material organization. Required Education: • Bachelor's degree in Computer technology, English, Journalism or other job-related field. OR • 4 years of job-related work experience. OR• 2 years of job-related experience plus an associate's degree in Computer Science, Information Technology, English, Journalism or other job-related degree. Required Work Experience: • 1-year technical writing experience; includes technical document development design experience. Preferred Work Experience: • 1 year-technical writing experience in an I/T environment.• Mainframe experience• Data center experience• ISO 9001:2015 Required Skills and Abilities: • Broad knowledge of documentation security processes and of version control management processes. • Excellent writing and editing skills. • Ability to work effectively on several projects simultaneously, independently and with groups. • Ability to communicate effectively with all levels of the organization, including: management, highly skilled technical staff, and non-technical personnel. Preferred Skills and Abilities: • Technical understanding of the in-place systems to facilitate development of initial and on-going user and technical manuals.• Broad understanding of corporate products and processes. Required Software and Other Tools: • PC, printer, copier, phone, shredder, calculator, and fax. • Strong knowledge of Microsoft office products, adobe products, and Visio.We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.Vacancy expired!