Vacancy expired!
All Smiles Dental, a dental office focused on treating the family, with emphasis on patient comfort, aesthetics and overall health and well-being.
Our growing company is seeking a highly motivated and positive individual with great organizational and communication skills to join our team at the Front Desk.
Description
The primary responsibility of this highly motivated and positive individual is to consult with patients and answer questions related to planning treatment and payment options while focusing on obtaining a high percentage of treatment acceptance from patients. The Treatment Coordinator ensures that patients receive a great experience and understand fully the treatment diagnosed by the doctor.
Key Tasks
The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Greeting patients, answering telephones, scheduling, and confirming appointments
Entering patient information into the office system
Insurance verification, assist new patients in filling out the registration form
Collect and post payments including credit card transactions
Electronically submit/prepare insurance claims
Educate and discuss the treatment plan with the patient after diagnosed and reviewed by the clinical staff
Present treatment plans and giving estimates of treatment costs in an effective manner
Track all outstanding treatment plans
Explain, promote and adhere to company payment policies and procedures
Submit, track and follow-up on prior authorizations
Obtain high treatment acceptance by explaining cost of treatment, insurance coverage and finance options
Solicit referrals from patients post operatively while at the same time tracking patient satisfaction with work provided
Contact patients the day prior the day of the appointment regarding fees due and to confirm the appointment
Characteristics
- Ability to communicate effectively in a professional and courteous manner
- Willing to effectively participate as a team member with the office personnel
- Committed to the protection of confidential information, records and/or reports
- Good organizational skills
Requirements
- Strong telephone, communication and time management skills
- Experience using computers and MS Office or similar
- Understanding of insurance procedures and claims is desired
- at least 2 years of similar work experience preferred.
- An eagerness to learn on the job
- Must be a people person with a great attitude and attention to detail
All Smiles dental offers employment opportunities that promote professional, personal, and financial growth. We work extremely hard to provide our employees with continuous professional development and a supportive work environment. Competitive wages, great benefits, and opportunities for advancement are just a few reasons why a career with us is an investment in your future.
So, call 803-973-0300 and listen to an important message from Dr. Crocker and how to apply for this position.
Vacancy expired!