Vacancy expired!
Request ID: BL-9803-1(96090411)Desktop Support Engineer with imaging, migration, patching, hardening, MS Office migration, user/application support, asset management, networking, mobile device support, helpdesk experienceWork Location: Columbia, SCQty: 1Duration: 4 MonthsHrs/Wk: 40.00REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):-PLAN, BUILD, CONFIGURE, DISTRIBUTE, DEPLOY, UPGRADE, AND TROUBLESHOOT WINDOWS IMAGES WITHIN A WINDOWS INFRASTRUCTURE ENVIRONMENT.-WINDOWS MIGRATION TO THE MOST CURRENT VERSION OF WINDOWS FROM AN OLDER VERSION OF WINDOWS.-SECURING, PATCHING AND HARDENING WINDOWS END USER DEVICES. DESKTOPS AND LAPTOPS.-MIGRATE MS OFFICE TO THE MOST CURRENT VERSION FROM AN OLDER VERSION. THIS IS NOT A CLOUD WINDOWS 365 DEPLOYMENT. THIS IS A DESKTOP DEPLOYMENT AND CONFIGURATION.-MUST BE ABLE TO TROUBLESHOOT ODBC CONNECTIVITY ISSUES WITH MS OFFICE DEPLOYMENT. PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):-END USER SUPPORT-APPLICATION SUPPORT-ANALYSIS OF TECHNICAL ISSUES-PROBLEM SOLVING AND ATTENTION TO DETAIL-CUSTOMER SERVICE AND ASSESSING CUSTOMER SUPPORT NEEDS-TEAMWORK-ABILITY TO LEARN NEW SOFTWARE/HARDWARE AND TROUBLESHOOTING-ORGANIZATION AND DOCUMENTATION-ASSET MANAGEMENT-NETWORKING-MOBILE DEVICES-MECHANICAL REASONING-IDENTIFYING PROCESS IMPROVEMENTS-HELPDESK REPORTING SYSTEMS-PRIORITIZING AND SCHEDULING-TIME MANAGEMENT-CLEAR AND CONCISE EMAIL AND REPORTS-WORK INDEPENDENTLY WHILE FOLLOWING ESTABLISHED PROCEDURES AND GUIDELINESREQUIRED EDUCATION: HIGH SCHOOLREQUIRED CERTIFICATIONS: NONEExperienceDesktop/PC Support -Ability to diagnose and troubleshoot computer and network problems Yes 1 Intermediate Currently Using 2 – 4 YearsDesktop/PC Support -Proficiency configuring and troubleshooting Windows operating systems in a client/server environment Yes 1 Intermediate Currently Using 2 – 4 YearsDesktop/PC Support Create an Image Yes 1 Intermediate Currently Using 2 – 4 YearsDesktop/PC Support Migration Yes 1 Intermediate Currently Using 2 – 4 YearsOperating Systems/APIs iOS Devices No 1 Intermediate Currently Using 2 – 4 YearsPackaged Applications Microsoft Office Suite Yes 1 Intermediate Currently Using 2 – 4 YearsAdditional Skills: PLAN, BUILD, CONFIGURE, DISTRIBUTE, DEPLOY, UPGRADE, AND TROUBLESHOOT WINDOWS IMAGES WITHIN A WINDOWS INFRASTRUCTURE ENVIRONMENT.WINDOWS MIGRATION TO THE MOST CURRENT VERSION OF WINDOWS FROM AN OLDER VERSION OF WINDOWS.SECURING, PATCHING AND HARDENING WINDOWS END USER DEVICES. DESKTOPS AND LAPTOPS.MIGRATE MS OFFICE TO THE MOST CURRENT VERSION FROM AN OLDER VERSION. THIS IS NOT A CLOUD WINDOWS 365 DEPLOYMENT. THIS IS A DESKTOP DEPLOYMENT AND CONFIGURATION.MUST BE ABLE TO TROUBLESHOOT ODBC CONNECTIVITY ISSUES WITH MS OFFICE DEPLOYMENT.DAILY DUTIES / RESPONSIBILITIES:-SUPPORT DESKTOPS, LAPTOPS, TABLETS AND MOBILE DEVICES-SUPPORT MICROSOFT WINDOWS, ANDROIDS AND IOS OPERATING SYSTEMS AND IMAGING-SYSTEM HARDWARE AND SOFTWARE PATCHING AND UPGRADING-SUPPORT MS OFFICE, ADOBE, OTHER OFFICE PRODUCTIVITY SOFTWARE-SUPPORT PRINTERS AND OTHER PERIPHERAL HARDWARE-BASIC TROUBLESHOOTING OF ALL TECHNOLOGY SUPPORTED-BASIC NETWORKING, ADDING REMOVING COMPUTERS IN AN ACTIVE DIRECTORY ENVIRONMENT-INVENTORY AND ASSET MANAGEMENT-SUPPORT ANTIVIRUS, ANTISPAM AND OTHER SECURITY SOFTWARERemote Work Availability: 0%
Vacancy expired!