Vacancy expired!
and those authorized to work in the U.S. can be considered as W2 candidates. Position Title: Systems Analyst - Consultant Work Location: COLUMBIA, SCStart date: ASAP End date: 12+ Months
DAILY DUTIES / RESPONSIBILITIES:Emphases for the Systems Analyst candidate will be support of agency financial and supporting administrative systems used by the agency in response to COVID activates. The Systems Analyst will need to learn the system capabilities and become an expert in that system to provide support, analysis, testing, problem resolution, reporting, and monitoring of that system. The candidate will work in a team environment with other Information Technology staff and Program Area system Owners to support the system and users.Specific duties and responsibilities will include but are not limited to the following:•Study and learn system capabilities assigned associated with financial and administrative systems used by the agency.•Work with Information Technology staff to learn system technical functionality and IT Security Standards and practices.•Provide system user support and respond to assigned tickets.•Assist staff in resolving system-related problems.•Assist with System user account permissions and security.•Create and maintain supporting system and training documentation.•Assist technical staff with system testing using various roles to validate functionality prior to releasing to users to test and then production rollout.•Assist with production testing after each software release to validate successful deployment.•Provide and assist with system user training when onboarding new staff as well as individual training.•Maintain SharePoint content associated with system collaboration sites.•Document and create technical reports by collecting, analyzing, and summarizing information and trends as well as system effectiveness.•Monitor and Identify system data quality issues and work to improve data accuracy.•Reviews and monitoring usage reports•Assist with the system software life cycle process.•Coordinate and assist with system testing and production validation.•Work with Program Area and IT to present key information for improvements.•Maintain system protocols by writing and updating procedures.•Work with Program Area System Owners as assigned to confirm and clarify business functions, requirements, and needs to ensure technical requirements are defined and meet program area needs.•Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection.The position will be utilized for 40 hours per week for the duration of this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours. Schedules amongst the team will be coordinated to ensure coverage during production releases.The candidate will work closely with the Assigned Section Manager to identify, prioritize, and schedule workload and implementation to IT standards and procedures. The candidate will work closely with customer and subject matter experts for the system design and testing.REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):•Knowledge of Information Technology Field, best practices, organization, and operations•An aptitude for learning new skills and applying knowledge to solve complex problems•Customer Service skills, Interpersonal Skills•Experience in system analysis and information technology•Systems Testing•Ability to write, edit, and prepare graphic presentations of technical information for both technical and business personnel.•MICROSOFT OFFICE SUITE, MS SHAREPOINT•Ticketing System, Application Support•Software development life cycle (SDLC)PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):•Experience with security and data classification related to cdc, hipaa, and cjis•Experience with financial system•Experience with electronic document management and eforms systems•MICROSOFT VISO•MS POWER BI•Ability to establish positive working relationships with technical staff, customers and others involved in data-centric management.•Ability to integrate technical systems with agency goals and objectives.REQUIRED EDUCATION: May require a bachelor's or master's degree in a related area and 7+ years of experience in the field or in a related area. Or 14 years of work experience.INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/v's)? An interview panel will conduct one initial round of in person, video, or phone conference interviews. If no candidate is selected a second round of interviews will be conducted. Potential candidates, not initially selected, will not be disqualified until an offer is made and accepted.SCHEDULE INTERVIEW: How soon can you schedule an interview (date / times)? After the on hold date the top candidates will be notified of scheduled interview times.•Name Required Importance Level Last Used Experience•Interpersonal Skills Yes 3 Expert Currently Using 4 - 6 Years •MS SharePoint Yes 7 Intermediate Within 1 Year 1 - 2 Years •Ability to write, edit, and prepare graphic presentations of technical information for both technical and business personnel Yes 6 Advanced Currently Using 2 - 4 Years •Systems Testing Yes 5 Expert Currently Using 2 - 4 Years •Ticketingsystems Yes 8 Advanced Within 6 Months 1 - 2 Years •An aptitude for learning new skills and applying knowledge to solve complex problems Yes 2 Expert Currently Using 4 - 6 Years •Customer service skills Yes 3 Expert Currently Using 4 - 6 Years •KNOWLEDGE OF INFORMATION TECHNOLOGY FIELD, BEST PRACTICES, ORGANIZATION AND OPERATIONS Yes 1 Expert Currently Using 4 - 6 Years •Application Support Yes 8 Advanced Within 6 Months 2 - 4 Years •Microsoft Office Suite Yes 7 Advanced Currently Using 2 - 4 Years •Software development life cycle (SDLC) Yes 9 Advanced Currently Using 2 - 4 Years •Experience in system analysis and information technology Yes 4 Expert Currently Using 4 - 6 Years Benefits:Vacancy expired!