Vacancy expired!
Program Manager I in Fort Mill, South Carolina Posted 05/04/22
THE TEAM YOU WILL BE JOINING:- Multi-billion-dollar manufacturer of specialty products known for creating new market spaces, segments and solutions that redefine markets
- Organization that develops and delivers innovative products, services, and technologies that save lives and protect our environment
- Featured in Fortune Magazine's World's Most Admired Companies
- Visibility within the organization through working on a high priority initiative
- Ability to work in a collaborative team environment
- Organization focused on providing career growth opportunity
- Handle new installation request management
- Manage account set up in SAP
- Coordinate with customers and technicians to confirm surveys and install dates.
- Survey support and follow-up.
- Process surveys, and create Initial orders with products, equipment, install kits, and fulfillment (literature).
- Follow-up initial orders with customer service and finance
- Monitor the pallet build and delivery of Initial Orders to meet installation dates.
- Install follow-up with Techs and customer service.
- Conduct daily updates on Project Gantt, scorecards, and reporting tools.
- Maintain effective and collaborative communications with:
- Administrate the processes that involve 3 Parties to participate in the installation, creating Service requests in the system, getting jobs quoted, POs management, invoices processing, and following up.
- 1+ years of customer service experience
- Experience with SAP account setup
- Experience coordinating with customers and technicians
- Experience with survey support
Vacancy expired!