Systems Administrator II

Job DescriptionSystem Administrator II Job DescriptionThe role of the Manufacturing IT System Administrator is responsible for ensuring the OMX system is maintained in GMP compliant manner supporting global sites based on business needs for the PSG Manufacturing Pharma 4.0 IT program. This includes new and existing sites in the Thermo Fisher Pharma Services Group (PSG) division. Strong organizational and multitasking skills will be required to manage multiple business critical GMP activities in a global network. The System Administrator is responsible for ensuring the OMX system is maintained in GMP compliant manner supporting global sites. This includes work on new implementation projects at the Division Level. Lead for new system upgrade (MAS8), system enhancements/ fixes including technical definition, document, designs, and implementation of new site additions to the system. This position includes responsibilities working with IBM testing specialists to streamline the technical upgrade and validation working with their automated testing process for OOB functionality.The System administrator will actively work with the global team to resolve problems and issues with OMX to limit work disruptions within the TFS. To be successful, the candidate will work directly with project and global teams to ensure deliverables fall within the applicable the Maintenance Management (MM) Validation Package for new site deployments. He /she will coordinate with other departments/ functional areas (e.g. Shared Services functions) to ensure the OMX system is aligned to the appropriate functional strategy. The position requires expertise to solve problems using in-depth understanding of maintenance systems and computing solutions. Requires willingness to be a team player, willing to handle all support requests with courtesy and professionalism. Troubleshoot system errors by completing system assessments, documenting problems and resolutions, prioritizing problems, and assessing impact of issues. Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure. Reports directly to either an IT Program Manager, or the IT Pharma Director depending on size and complexity of the project(s) being managed.Responsibilities:

Supports software/hardware system & process enhancements, upgrades, testing and servicing

MAS8 Upgrade Lead for ALM technical documentation and testing

Ability to execute unit tests, test plans, test cases and test scripts

Requirements:

Bachelor’s Degree in computer science or engineering

7+ years’ work experience in healthcare (e.g. Biotech, Pharma, Manufacturing, Equipment, etc.)

Excellent knowledge of Software Development Life Cycle (SDLC) and different methodologies such as Waterfall model, V-model and Agile SCRUM mode

Experience in using Risk Based approach to maintain GMP Maintenance Management system customization and configuration

End user support & problem resolution for systems and processes

Application and hardware troubleshooting, testing and validation

Data checks to ensure data is stored securely and backed-up regularly per the DR Plan

Familiarity with SQL and database operations

Coordinate development with relevant system enhancement and support teams

Develop and perform testing and end-user functional support

System Administrator top skills & proficiencies:

Lead MAS8 System Management for Technical Documentation, new business requirements and technical to include URS, FS, CS, DS and TM SDLC documentation in ALM

Work with vendor functional lead to execute the Element Disaster Recovery Planning and Testing

OMX Technical SNOW Approvals & Verifications

Technical software CAPA management in GTW, includes deviation tracking for site and Global CAPA Reduction

OMX License Management Approvals and Verification for User Management

SDLC Validation Document Management in eDMS

OMX Audit Report Execution and Management per global standard operating procedures

Work with global OMX team to verify SOPs, JPs, TMs, are technically accurate, if technical changes are made to OMX

Global Team Lead for Issue Tracker Management including categorizing and prioritizing based on technical, compliance, and regulatory needs

Reliant on manager or senior team member for day-to-day task arrangement

Completes all tasks as assigned on time and at a suitable quality

Work with OMX team to strategize OMX Data Archival (over 2 million records) procedure to streamline system performance

Asks questions and escalates when necessary

Follows existing processes and provide feedbacks on improvements specifics to tasks/job area

Additional skill set includes:

Testing Tools: HPALM

Analytical Software: Documentum, Track Wise, SharePoint, Maximo, ServiceNow and SQL Server Management studio.

Validation: 21 CFR part (11, 210, 211, 820), Validation Protocol (IQ, OQ, PQ), SOPs, GAP analysis, RTM, Risk Assessment, Incidents, Summary Reports.

SDLC: GAMP 5, V-Model, Waterfall and Agile Model

Tools: Microsoft Project, Visio, Power Point, Excel, and Word

Computer System Validation: GxP, CFR (11,210,211 and 820), GAMP

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.