Job Details

ID #43492684
State South Carolina
City Hiltonheadisland
Job type Full Time
Salary USD TBD TBD
Source Hilton Grand Vacations
Showed 2022-06-22
Date 2022-06-11
Deadline 2022-08-10
Category Et cetera
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Front Office Manager

South Carolina, Hiltonheadisland, 29938 Hiltonheadisland USA

Vacancy expired!

Job Description

HGV Now Offers Day One Team Member Benefits!

What will I be doing?

As aFront Office Manageryou would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:

Accountable for the effortless and seamless movement of guests in and out of the resort providing exceptional levels of guest service through the guests stay

Act as Manager on Duty on occasion and respond to emergency calls

Ensure all guests/owners are being treated in an efficient and courteous manner and that all Hilton Grand Vacation standards are being applied.

Responsible for training and direction of new department employees

Ensure all Front Office quality standards are complied with and that all policies and procedures are consistently applied.

Work in conjunction with accounting to maximize accuracy

Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guests satisfaction

Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest’s expectations.

Supervise the activities of the Front Office and ensure the timely completion of performance appraisals

Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position

Carries out reasonable requests of management

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • Associate's Degree/College Diploma/or relevant experience
  • At least 2 years of related experience
  • 2 years of supervisory experience required
  • Ability to work a flexible schedule

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • BA/BS/Bachelor's Degree preferred
  • VOICE Certified
  • 4+ years of related experience
  • 4+ years of management experience

We offer an excellent benefits package to our full-time Team Members that include medical, dental, and vision insurance, a 401K plan, Paid Time Off (PTO) program, and excellent travel benefits.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Vacancy expired!

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