Vacancy expired!
Description Customer Service Representatives will be interested in Robert Half's new position if they love building solid customer relationships. We could have an excellent career opportunity for you, if you are an articulate and highly-skilled Customer Service Representative. This could be the short-term contract / temporary Customer Service Representative position you're looking for, if you can work in North Charleston, South Carolina! This position is located in a dynamic, rapidly-changing call center.How you will make an impactProvide accurate, friendly customer service in a timely fashion
Field and send written business correspondence
Organize and route incoming telephone calls
May support business development and client referral goals by actively cross-selling and referring customers Requirements - Basic knowledge in computer software programs and office equipment
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Strong problem solving and analytical skills
Phone Coverage experience
Command of Inbound Telephone Calls
Practical knowledge of Superior Customer Service
Adeptness in Professional Phone Etiquette
Solid understanding of Answering Multi-Line Phone System
Phone Operations experience
Phone Messages experience preferred
General familiarity with customer service
Demonstrated knowledge of Customer Account
Microsoft Office knowledge required
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
A consistently positive approach to your work that is rooted in a businesslike professionalism
Excellent communication skills (written and verbal)
Demonstrated experience performing extensive research to resolve complex customer inquiries
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Customer service and office administrative skills
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .
Vacancy expired!