Area Vice President, Solution Consulting South EMEA

Job Description

( This role can be based anywhere in our South Region )

ServiceNow is currently seeking an Area VP, Solution Consulting to lead and grow a team of approx. 60 presales Solution Consultants covering EMEA South ( France, Mediterranean & MEA), andbe a trusted partner to the VP of Sales for EMEA South.

This team will continue to grow considerably in the coming years. You will lead an organisation that gains our prospects' technical confidence and will promote the success of the ServiceNow sales organisation. The Area VP, Solution Consulting must be able to staff, motivate, develop, and retain a Presales Organization of the highest caliber that is capable of continuing and enhancing ServiceNow’s success in EMEA South marketplace. The Area VP,SolutionConsulting should take a prominent role in evangelising ServiceNow’s vision and message.

The successful candidate will be a proven leader, influencer and compelling presenter. Motivated by great customer outcomes, by technology solutions to business problems, and by the success of their team members. They’ll have expertise across web and cloud technologies and will have demonstrated success in vendor pre-sales and large enterprise environments.

The Area VP, Solution Consulting EMEA South is responsible for coordination of development of resources within the Solution Consulting organisation, including career development planning, conducting regular reviews with the team and managers and act as highest point of escalation in the operative and strategic business of the ServiceNow organisation. This also includes account management activities and may include development of account strategy, high-level presentations, problem resolution, relationship development, and coordination of corporate resource involvement with the top prospects within the region.

· Direction of the Presales Solution Consultant Team Leads and Managers and other Presales Solution Consultants within the region, and development of long-term coverage plans for the region

· Coordination of strategic development of resources within the region, including training plans, career development planning, conducting regular reviews, coaching/counselling Presales Solution Consultants for their professional growth

· Review of resource utilisation, planning for specialized coverage of all major sales activity areas (Direct, Channel, OEM and Marketing), and review of the resource matching process

· Providing assistance tothe managers in the recruitment and hiring of Presales Solution Consultants to fill staffing requirements

· Create an organisational culture in the EMEA SouthSolution Consulting Organization that will be a basis for the motivation, development, and retention of all SC’s

· Participation in regular reviews with Sales Managers resulting in a detailed understanding of the top deals in the region

· Account management activities may include development of account strategy, high-level presentations, problem resolution, relationship development, and coordination of corporate resource involvement with the top prospects within the region

· The ability to speak to pressand analystsabout ServiceNow technology – from product releases to overall value propositions

Qualifications

· Experience working in afast growingenvironment and understanding of different cultural and working environments

· Second line Management experience

· Understanding of standard approaches to coaching, mentoring and management of individual contributors and managers

· Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP’s, and CxO’s)

· Successfully developed forward-looking strategies in previous roles while clearly outlining the investment and go-to-market plan necessary to achieve this strategy across headcount, hiring, training, and tools

· Ability to motivate and inspire a growing team of leading Presales Solutions Consultants

· Ability to motivate and inspire a growing team of front-line managers to build a multi-layered management team as our organisation grows

· Ability to prioritise resources and broker internal compromise to achieve the best outcomes for our corporation across competing internal priorities

· Able to articulate and logically communicate concepts with technical and non-technical audiences

· Experienced with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations and team leadership

· Experience in Value Based Selling or Solution Selling

· A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a fully working knowledge of Service Management practices

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office,including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to workwithin their state, province, region, or country of employment.