Vacancy expired!
Calling all Bilingual Customer Service candidates. Do you like working with people? How about solving problems and finding the right answers? If so, we've got a job for you!Adecco Staffing is currently assisting a well-established insurance company is recruiting for a Bilingual Customer Service Representative in Rapid City, SD. This is a long-term opportunity, with a great company culture and great pay. As a Bilingual Customer Service Representative, you will interact with customers via telephone to provide information, process transactions, and reply to inquiries about products and services. Candidates will also be charged with handling and resolving complaints. If you meet the qualifications listed below please Apply Now!Responsibilities for this Bilingual Customer Service Representative job include:
Receive a high volume of inbound calls with varying degrees of questions or concerns
Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
Achieve productivity standards and goals set by the company while maintaining a high level of customer service
Refer unresolved customer issues to designated department or supervisor for further investigation
Candidates must meet the following requirements for consideration:
High School Diploma or Equivalent
1-3 Years of Experience is preferred but our clients are willing to train
Candidate must be able to sit for the majority of their shift
Excellent verbal and written communication skills
Ability to make good decisions and resolve issues in a clear, calm, and diplomatic matter
Computer literate - Proficient with Email and Microsoft Word
Able to work in a team environment
Fluent in either Spanish or French
Schedule is Monday- Friday typically 8-5 but could have some flexibility. Pay is between $14.00- 16.50/hr depending upon experience and availability.
So, let's end your job search here, call us TODAY!
Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Vacancy expired!