Vacancy expired!
Our globally recognized end client is in need of an Entry Level Helpdesk Support Professional for a 5+ month
CONTRACT opportunity. Role is 100% REMOTE , work is done in EST (Permanent schedules are included below. During training period candidate will be required to work 8:30 am to 5:00 pm Monday through Friday - there are NO exceptions to the training OR permanent schedule). Position pays A MAX of $18/hr W2. All Applicants should have location clearly listed on resume. While position IS remote, only applicants in areas local to position posting will be considered at this time Position 1: 7a to 330p, Friday through Tuesday. Wednesday and Thursday off Position 2: 730p to 4p, Thursday through Monday, Tuesday and Wednesday off Position 3: 12p to 830p, Thursday through Monday, Tuesday and Wednesday off Position 4: 10a to 630p, Sunday through Thursday, Friday and Saturday off (12 week Temporary position with no opportunity to go permanent) What You Will Be Doing:- Fielding and resolving telephone calls, chat and online portal questions from users seeking guidance
- Providing first-tier technical support to assist users with questions and/or issues including those regarding hardware, software, access management, process and procedure, and telecom.
- Bachelor's Degree in Computer Science or related field REQUIRED
- Intermediate level knowledge of Microsoft Office Suite applications, specifically, MS Office Word, Excel, PowerPoint and Outlook is REQUIRED
- Experience with SharePoint, Project, Access is HIGHLY DESIRED
- Knowledge of desktop Operating Systems W2K, XP, 7, 8. Mac OS HIGHLY DESIRED
Vacancy expired!