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Job ID: 5550181Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Deposit & Settlement Operations (DSO) division is committed to leveraging our team, technology, and partners to make things easy for our customers while being personal, helpful, and mindful of risk. The DSO Division includes six production/ support groups who ensure our customers and partners always have an exceptional experience.DSO is currently seeking two (2) dynamic Operations Managers 5. One leader will oversee the Portland, OR site and the other to oversee our Sioux Falls, SD site. Each manager will lead a team that consists of approximately 7 direct reports, 30-40 indirect reports, and additional contractors. Within a high volume and fast paced environment, the Deposit Regulatory Reporting team is responsible for end to end processing and handling of all Wells Fargo N.A. Elder and Dependent Financial Abuse filing, Interest Reporting, Bankruptcy Account maintenance, Court Blocked Account maintenance, Service Member Relief Act (SCRA), Safe Deposit reporting, IOLTA/RETA reporting, and Funeral Trust reporting.This manager will be responsible for the overall operational performance of a large functional or geographical segment of the company. Operations represent moderate financial risk and performance has some impact on the group and possibly the company. Typically manages middle managers. Participates in the development and implementation of long-term strategies, policies and technological advancements. Develops and implements strategies for own segment. May be known as an in-house authority for technical, operational and/or processing functions that impact other groups, areas or activities.Additional work performed will include:Transformation
Work collaboratively with peers, partners and stakeholders
Manage through influence
Strategic mindset
Identify efficiency opportunities using data and observation
Prioritization and road mapping expertise
Optimize organizational structure
Understand basic process engineering principles
Experience gathering industry insights and trends
Business case development
Production Management
Risk and issues management
Balance long-term strategic thinking and near-term technical execution
Critical thinking skills
Self-starter
Able to set priorities for self and others
Business continuity planning experience
Attract, grow, and retain talent
Deep understanding of how the bank works
Production management proficiency: procedure, policy, workforce management, workflow management and technology
Identify efficiency opportunities using data and observation
Work collaboratively with peer, partners, and stakeholders
Data analytics and basic report development
Compliance, risk, regulatory and issues management
Risk and issues management
Establish task plans and timelines to ensure proactive approach to audits, testing, business process mapping, issues management and risk related deliverables
Proficiency at delegating tasks and following through to timely completion
As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
Important Reminder When Applying: Based on the volume of applications received, this job posting may be removed prior to the indicated close date.Required Qualifications:
9+ years of operations experience demonstrated through work or military experience
6+ years of management experience in an operations environment demonstrated through work or military experience
Desired Qualifications:
Financial services experience
Ability to exercise independent judgment to identify and resolve problems
Ability to negotiate, influence, and collaborate to build successful relationships
Ability to think strategically, implement, and deliver business objectives
Strong analytical skills with high attention to detail and accuracy
Strong time management skills and ability to meet deadlines
Experience leading a fast paced, demanding, and deadline driven production environment
Ability to interact with all levels of an organization; including senior leadership/management
Advanced Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
Solid budget forecasting and risk management skills
Ability to travel up to 10% of the time
Job Expectations:
Ability to travel up to 10% of the time
How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPSTFL&FOCUS=Applicant&SiteId=1&JobOpeningId=5550181&PostingSeq=1.All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Vacancy expired!