Associate Presales Systems Engineer

Job Description

Our Systems Engineering team is responsible for designing technical solutions to tackle the toughest security problems for our customers. System Engineers, or SEs, are highly sought engineers and software developers with a talent for taking

While you are quickly ramping on Palo Alto Networks technology you will be assigned to an SE team and will work alongside senior SEs completing specific tasks and other critical work that supports customers in the presales process. You will work with sales and channel partners on customer engagements and establish relationships with customers with the goal of helping them detect and prevent advanced cyberattacks and breaches. Our SEs are among the technically best-in-class in the cybersecurity industry, with a deep technical understanding of cybersecurity products, integrations, and the critical cyberthreats facing our potential customer’s environments.

• Establish yourself as a trusted team member to SE leadership and colleagues and contribute to sales wins throughout the program

• Architect and propose solutions which address the identified cybersecurity problems in each customer’s unique environment

• Ensure ongoing customer happiness, support, and adoption of cybersecurity solutions

• Understand and effectively differentiate against our top competitors

• Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions

• Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved

• Continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)

Qualifications

• BS/MS in Computer Science/cybersecurity or Engineering

• Experience with systems installation, UNIX/Linux, Windows-based systems, and Google G-Suite)

• Scripting and JavaScript programming experience

• Experience with cloud networking services such as AWS, Azure, GCP

• Understand and effectively present complex technical concepts to technical and non-technical audiences

• Strong analytical skills to evaluate complex problems and a systematic approach to create solutions

• Mature and effective time-management skills

• Knowledge and desire to learn of modern network threats and malware, network forensics, automation tools and technologies, and endpoint security technologies

Additional Information

As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineer team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at[emailprotected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.