Vacancy expired!
Job Description
Biogen ANZ is proud to have a highly engaged workforce where employees bring their best and most authentic selves to work. At Biogen, culture is on the agenda and everyone opts in.
We care deeply about making a difference, and so work courageously to change the lives of patients. We don’t shy away from challenges due to fear of failure.
At Biogen, flexibility doesn’t just mean working from home. Our culture of trust and accountability means employees can take full advantage of flexible working arrangements, opportunities to engage in paid volunteering leave and to purchase additional leave.
Inclusion and diversity are part of who we are at Biogen ANZ. All employees are encouraged to let their personality shine. At Biogen we do serious work, but we don’t take ourselves too seriously.
The Digital Platform Specialist is responsible for the launch, management,evolutionand promotionof our HCP customer portal (BiogenLinc)- a one-stop-shopwhere customers cannot only access content andservices butbuild a digital relationship with Biogen ANZ.Acting as thecollaboration point betweentheglobaldigitalcenterof excellence and the local ANZ affiliate,the Digital Platform Specialist willunderstand thecapabilitiesofthe platform andlocal business needsthendefine and deliverthe local product offering with customer needs,experienceand personalisationpositioned firmly at the core.The Digital Platform Specialistwillanalyse customer usage and engagement on the platform,sharinginsights and expertiseback into the business. They will work closely withstrategy & operations,commercial and medical teams to ensure the platform is integrated seamlessly intoallcustomer engagement programs,andeffectively promoted and maximised at every interaction/ touchpoint opportunity.Qualifications
To demonstrate success in this role you will be degree qualified, preferably with a specialisation in web technologies,web design,database marketing, CRM,marketing, businessor related disciplines. MBA qualified candidates will be held in high regard. You will alsohave at least 6years’ experience in conceptualising, initiating, setting-up, testing, managing rollout and evaluating (digital/multichannel) online platforms and/or portals as well as (minimum) 4years’ experience as a (digital) product owner and in leading projects and products. Pharma/healthcare industry experience is advantageous.
You will also possess:- Hands on experience working within a CMS (Contentful, AEM or similar) and Google Analytics (essential)
- Strong strategic and data analysis skills
- Hands-on execution mentality and agility
- Outstanding interpersonal communications and presentation skills.
- Strongstakeholder management andbusiness/change managementexperience
- Ability to handle multiple tasks, strong project management skills
- Experience workingin a matrix organisation and collaboratingwith teams both cross functionally and across geographies. Must thrive in cross-functional, global,cross-cultural environment.
- Willing tooccasionally work outside of standard office hours to collaborate with global teams
- Can-do spirit, self-starter and highly self-motivated personality.
If this role sounds like something that you would be interested in understanding more about please register your interest by submitting a coverletter with your CV today!
Biogen ANZ embraces an inclusive workplace environment and applicants of all backgrounds and experiences. However, visa sponsorships are unavailable for this position and only applicants who have unlimited working rights in Australia will be considered.Given Biogen’s unique position in neuroscience we have a need to attract a certain profile and calibre of candidates. To achieve this, we have an internal recruitment team that is very well-resourced and as such rarely need to go out to the market externally. On the very rare occasion an external supplier is needed we work closely with a specialist group of preferred providers.
No agencies pleaseAdditional Information
Biogen is an inclusive company of choice that advances the power of difference to drive innovative, equitable solutions.We are committed to building empathy, leveraging differences, and disrupting systems where bias may sit.
What an exciting time to join the team at Biogen ANZ as we continue on our growth journey. In this role you will champion the rollout of a digital Customer Engagement Product for Healthcare professionals. If you think you have what it takes and want to really make a difference in our patients' lives then register your interest today!Vacancy expired!