Vacancy expired!
Reaches out to members, providers and pharmacies for the purpose of improving members' health and to improve HEDIS metrics .Job Description:Job Responsibilities
Reviewing, updating, maintaining and monitoring pharmacy information disseminated to external and internal customers (as necessary).
Conducting outbound educational telephone calls regarding medication adherence to members, prescribers and pharmacists as directed.
Motivating members to become compliant by refilling their prescriptions and/or coordinating necessary communication or scheduling with providers and pharmacies.
Handling customer service inquiries and problems via the telephone.
Job QualificationsEducation
High School Diploma or equivalent
Experience
2 years - Experience in a retail pharmacy required
1 year - Experience in a pharmacy setting with knowledge in medical terminology required
1 year - Technical or operational experience required
SkillsCertifications
National Certification as Pharmacy Technician (PTCB)
Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
Must be a team player, be organized and have the ability to handle multiple projects
Excellent oral and written communication skills
Strong interpersonal and organizational skills
Ability to work independently on multiple tasks involving critical deadlines with little or no supervision as well as part of a team
Experience in a call center or customer service environment.
Job Specific Requirements:BlueCare Plus experience preferredKnowledge of Medicare and MedicaidNumber of Openings Available:2Worker Type:EmployeeWorker Sub-Type:RegularCompany:VSHP Volunteer State Health Plan, IncBCBST is an Equal Opportunity employer (EEO), and all employees and applicants will be entitled to equal employment opportunities when employment decisions are made. BCBST will take affirmative action to recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or membership in a historically under-represented group.BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.Tobacco-Free Hiring StatementTo further our mission of peace of mind through better health, effective 2017, BlueCross BlueShield of Tennessee and its subsidiaries no longer hire individuals who use tobacco or nicotine products (including but not limited to cigarettes, cigars, pipe tobacco, snuff, chewing tobacco, gum, patch, lozenges and electronic or smokeless cigarettes) in any form in Tennessee and where state law permits. A tobacco or nicotine free hiring practice is part of an effort to combat serious diseases, as well as to promote health and wellness for our employees and our community. All offers of employment will be contingent upon passing a background check which includes an illegal drug and tobacco/nicotine test. An individual whose post offer screening result is positive for illegal drugs or tobacco/nicotineand/or whose background check is verified to be unsatisfactory, will be disqualified from employment, the job offer will be withdrawn, and they may be disqualified from applying for employment for six (6) months from the date of the post offer screening results.Resources to help individuals discontinue the use of tobacco/nicotine products include smokefree.gov or 1-800-QUIT-NOW.About UsAs Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health for over 65 years. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow.
Vacancy expired!