Vacancy expired!
Chattanooga Neighborhood Enterprise (CNE) was founded in 1986 with a mission to support and revitalize underserved neighborhoods by increasing owner-occupancy and eliminating substandard housing. The focus has expanded over the years to include neighborhood revitalization, financial empowerment through homeownership promotion and the construction of new affordable housing. CNE is a regional leader in affordable housing and community development, with high standards of performance and a desire to identify and implement creative ways to solve problems and empower residents in the community.
Summary:
CNE seeks a program manager to launch and operate our newly developed small dollar affordable consumer loans program. The loan program is operated under the Community Loan Center of Southeast Tennessee (CLCST). The CLCST loan product was created as an alternative to the predatory consumer loans available in the market place. The loans are offered through a network of employers who provide the loans as a benefit to their employees. The loans, repaid through payroll deduction, are available in amounts ranging from $400 up to $1,000 and are repaid over 12 months.
The Specialist is responsible for the overall relationship with employers including recruiting employers to participate in the program, providing technical assistance, conducting onsite training, fielding questions from employers and borrowers, conducting presentations about the small dollar loan program, recruiting potential business partners, and other administrative and technical functions associated with the Community Loan Center of Southeast Tennessee. The Specialist needs an entrepreneurial spirit, rigorous work ethic, and have a commitment to changing the landscape of payday and predatory lenders in the community.
Essential Job Function:
Identify and recruit employers to offer the small dollar lending program
Public speaking to explain program to various prospects
Train participating employers on how to inform employees of the loan program
Recruit and train employers on how to use website, verify employment, make payroll deductions and transfer loan payments through ACH.
Maintain relationships with participating employers
Work with marketing staff to manage CLCST website and program social media and create marketing collateral as required
Attend all meetings as appropriate to the position or to the Program
Track and report lending performance such as number of loan applications approved, funded and repaid
Coordinate with financial counseling staff to offer financial literacy to employers and employees
Maintain complete and accurate records of recruiting contacts
Maintain complete and accurate records of lending activities and loans
Handle customer website issues and complaints and take appropriate action to resolve them
Work with loan servicing staff to negotiate payment arrangements with customer who have delinquent loans
Insure compliance with statutes, regulations and policies used in administering the small dollar lending program
Continuously monitor successes and evaluate impact
Attend training sessions as required by management and Program
Work as a team member with other staff members to assist in all activities for the overall benefit of the organization.
Perform general office duties associated with role and program
Experience and Qualification Requirements:
Bachelor's degree or equivalent experience
Must be highly motivated and can work independently
Strong written, oral communication skills, as well as organizational skills
Proficient in Word, Excel and Outlook
Outside sales experience preferred
Vacancy expired!