Vacancy expired!
SUMMARY
Responsible for providing quality customer service to all Specialty Marketing packages.DUTIES
Check-in Specialty Marketing packages.
Collect deposit and taxes.
Hook tours, book attraction/dinner reservations, sell attraction tickets, add extra nights, upgrade packages.
Qualify guests for presentation.
Courtesy call guests after check-in.
Provide customer service to all Specialty Marketing packages.
Work with confidential information
Order supplies for the department as needed
Mail out paperwork as needed.
Maintain various departmental reports.
Other duties may be assigned.
Assist with Check Ins as needed for All Guests checking into resort.
Provide Customer Service to guests staying on property and answer questions about area.
Direct guests to proper areas and assist with Tour Desk, Owner Referral and Inhouse Administration as needed.SUPERVISORY RESPONSIBILITIES
No Supervisory ResponsibilitiesQUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization.MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITIES
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.CERTIFICATES, LICENSES, REGISTRATIONSPHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the team member is regularly required to walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The team member frequently is required to stand. The team member is occasionally required to stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and distance vision.WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.
Vacancy expired!