Vacancy expired!
Hi,Hope you are doing great!This is Abhiroop from SOFTPATH LLC. We have an urgent requirement
Desktop Support Engineer one of our client’s, please review below job description and let me know your interest.Need :- Desktop Support EngineerLocation: Goodlettsville, TNDuration : 12+ MonthsRate : OPENVisa Status :Any Visa In-Person Interview : NoRelevant Experience (in Yrs.) : 3+ Job Description: - Responsible for tech support to the staff of the organization. Includes breakfix and setup of Telecom, Desktop, Laptop and Tablets.- Windows, iOS, Mac and Android support experience a must
- and resolution of reported problems using best practices and ticketing systems
- Prioritize daily activities of the team and QC work on critical and high priority items
- Maintain the highest level of customer support for the customer base through proactive management and implementation of continuous improvement initiatives; provide high-touch white-glove service
- Create, document, and update processes to resolve issues efficiently and effectively
- Manage SCCM deployment of key software updates for all desktop computers
- Act as project manager for small to medium projects around desktop infrastructure (i.e., technology upgrades, new hardware and software deployments)
- Responsible for the installation, and configuration of software products across installed hardware platforms
- Basic system admin
Vacancy expired!