Job Details

ID #49528756
State Tennessee
City Knoxville
Full-time
Salary USD TBD TBD
Source Sedgwick
Showed 2023-03-23
Date 2023-03-24
Deadline 2023-05-23
Category Et cetera
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IT Software QA Specialist Sr

Tennessee, Knoxville, 37901 Knoxville USA

Vacancy expired!

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.Great Place to Work®Most Loved Workplace®Forbes Best-in-State EmployerIT Software QA Specialist SrPRIMARY PURPOSE OF THE ROLE : To develop, maintain, test and debug tests for software to meet defined requirements; to formulate and define moderately complex system scope and objectives; to prepare detailed specifications for testing applications; and to design, implement, test, debug, document and maintain test scripts.ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver results, are customer oriented and naturally empathetic.ESSENTIAL RESPONSIBLITIES MAY INCLUDE

Becomes familiar with most aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.

Analyzes user needs as required; assists in design of tests to verify that end user needs have been met.

Develops and modifies software test scripts and test plans to verify systems meet the specifications outlined in data processing requests; develops and maintains software test script and test plans to verify systems meet requirements of insurance carrier and regulatory groups.

Tests and verifies assigned projects; assists in testing projects for members of the programming staff.

Prepares documentation on new or existing software.

Investigates call escalations from the support staff; makes necessary corrections to data and/or software tests.

Assists in the professional growth of other quality assurance analysts.

Follows pre-established standards and guidelines as they pertain to design and development of tests and test plans.

Maintains up-to-date knowledge of current quality assurance tools and other technology advances.

Delivers and maintains the highest quality of customer services to our clients.

QUALIFICATIONS

Bachelor's degree from an accredited college or university preferred. Information Systems or Computer Science major preferred.

Six (6) years of information technology/computer science experience or equivalent combination of education and experience required to include three (3) years of testing and/or business analytical experience.

Experience in interpreting user requirements and development of business application tests strongly preferred.

Good oral and written communication skills

PC literate, including Microsoft Office products

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Excellent negotiation skills

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

TAKING CARE OF YOU

Career development and promotional growth opportunities.

A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.

#QASpecialist #WeControlQuality #GreatPlacetoWorkWork environment requirements for entry-level opportunities include –Physical: Computer keyboardingAuditory/visual: Hearing, vision and talkingMental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlinesSedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.Taking care of people is at the heart of everything we do. Caring countsSedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)

Vacancy expired!

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