Vacancy expired!
- Provide day to day support, complete operational tasks, and assist peers with problem-solving and escalation.
- Support ongoing client departmental operations and environment.
- Work collaboratively across a variety of business units to implement new technology and support existing technologies.
- Document the processes, procedures and provide status to management on a weekly basis.
- Maintain vendor relationships and assist operation with vendor escalation and issue resolution.
- Facilitate meetings as needed.
- Experience with/ Ability to:
- Generate and manage detailed project plans
- Create weekly, monthly, and ad hoc reports per customer and management requirements
- Document application problems and enhancement opportunities
- Create documentation (job aids, SOPs, user guides, etc.)
- Proficiently use Microsoft tools including, but not limited to, Microsoft Office, MS Project, MS Project Server, and SharePoint Portal
- Must be an excellent communicator - both written and oral
- Must have excellent team relationship management skills and ability to interface seamlessly with peers as well as management
- Must be able to run meetings with both technical and non-technical attendees
- Must possess leadership qualities and skills that motivate project team members to drive the project to a successful conclusion:
- Ability to read, analyze, and interpret general business/professional journals, technical procedures, or regulations
- Ability to write reports and/or business correspondence
- Ability to effectively present information and respond to questions from groups of managers, customers, and other employees
- Must have basic working knowledge of compliance and audits
- Willingness to occasionally work outside of normal business hours to support customer's global presence.
- Founded in 1988 in Tempe, Arizona
- 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
- $8.3 billion in revenue in 2020
- Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
- 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
- Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
- Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
Vacancy expired!