Vacancy expired!
Job Description
We are looking for Customer Support personell to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities.
Salary range: $36000 - $48000 per year.
Responsibilities:Handling inquiries from customers and any other individuals concerning our products, policy inquiry, operation process and payment inquiry.
Follow up call service issues by our customer or our individuals and go the further mile to make our customers happy.
Contributes to continuous process improvement initiatives and in introduce new tools to optimize our entire process of handling customers enquiries and complaints.
Take up responsibility from day one and work independently.
Reacts to the process issues by contacting responsible technical contacts or respective or concerned coworking space part.
Contributes to our process and organization growth and knowledge management.
Direct feedback from our customers to appropriate unit or system with clearly, fast and uncomplicated communication.
Qualifications
Have customer service or call center experience.
Be optimistic and good in self emotion control.
Able to work under great pressure.
Have an independent, solution-oriented way of working and a talent for organization.
Good communication skills and expressive skills.
Be active, quick learner and self adapted to changing environment.
Additional Information
This is not a remote position.
Vacancy expired!