Vacancy expired!
NOTE: This is NOT a Web Designer, but rather a UX Researcher
Job Description:- Client teams focus on improving ways for Client's customers to interact digitally with Client.
- Client lean, multi-functional teams need access to a researcher with a passion for discovering and validating customer wants and needs.
- Candidate's role as one of these researchers will require candidate to manage and to independently drive research and data collection on large initiatives.
- Candidate will represent the customer within the team; this includes supporting and validating big-picture, 40,000-foot concepts to ground-level implementation without missing a beat.
- Candidate will oversee evaluative and generative research through quantitative and qualitative methodologies.
- This could take the form of testing prototypes through user interviews, coordinating in-depth usability testing, mining user analytics, coordinating A/B tests with the in-house team and any other research needs that arise.
- Candidate will capture customer insights using proper research methodologies in a lean fashion while remaining objective in representing findings.
- Candidate will need to have a fierce curiosity for discovering customer problem areas, motivations and thinking styles.
- As an Experience Design Researcher, candidate will execute small- to medium- sized qualitative and quantitative studies with customers of Client digital products by gathering requirements, planning, designing, creating and launching the studies, and reporting on findings.
- Candidate will support cross-functional teams who work in a human centered design model, focusing on the customer.
- Feedback provided will aid the teams in creating optimized products.
- Work with product teams to understand needs and requirements
- Apply knowledge of research techniques to inform study design, script writing, etc., and execute the research
- Analyze feedback and summarize findings for the team
- Work independently in a fast-paced, agile, distributed environment
- Experience in digital research, consumer insights, analysis, and customer feedback listening tools, preferably within a human centered design or agile environment.
- Experience designing customer research questionnaires or scripts
- Experience executing customer research
- Ability to adapt to changes in study schedule and scope
- Creative problem-solving skills
- Excellent verbal and visual communication skills
- Must be detail oriented with excellent organizational skills and have the ability to prioritize, show initiative and respond quickly in a fast-paced environment.
- Must thrive in collaborative work environment and be comfortable seeking input from other team members.
- Digitally and technically curious and savvy
- Self-starter; proactive; motivated
Vacancy expired!