Job Details

ID #2673025
State Tennessee
City Morristown
Full-time
Salary USD TBD TBD
Source Jackson Hewitt Tax Service
Showed 2019-09-01
Date 2019-09-01
Deadline 2019-10-31
Category Et cetera
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Tax Preparer

Tennessee, Morristown 00000 Morristown USA

Vacancy expired!

Tax Preparer I, II or IIIAt Jackson Hewitt, we are working hard for the hardest working and we are on a mission to completely change the way our customers engage with their personal finances. Jackson Hewitt combines the fun, fast-paced culture of a startup with the scale and reputation of one of the nationis largest retailers (over 6,000 locations).We have a passion for our employees and our customers. We recognize and appreciate that our team members are our single greatest competitive advantage. Being an industry leader requires a consistent focus on quality, innovation, performance and results.Weire always looking for top performers to add value and make a difference in peopleis lives.iWe offeriflexible work schedules and pay based on performance.iWe are Jackson Hewitt, Working Hard for the Hardest Working.In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. For many clients, the tax return is the most important financial event of the year, and the biggest paycheck many will receive. We want to help them get their maximum refund, faster, and with fewer associated fees.Join a team that is focused on being friendly, attentive, and knowledgeable advocates for our clients. Deliver financial tools that benefit the client while achieving the maximum tax refund, faster, and with fewer associated fees.Jackson Hewitt offers training (certification by state) related to income tax preparation and the delivery of excellent customer service, flexible hours (part-time and full-time) and bonus potential. This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters which require a working knowledge of the business.ResponsibilitiesPresents the Companyis value proposition to clients concerning various company products and services and uses prescribed selling techniquesConducts a thorough in-person interview with potential clients, using the companyis propriety tax software applicationDelivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customerAnswering client calls via our national call center routing systemCompletes all related tax forms in accordance with policies, and in compliance with legislation and regulations. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completionConsults tax law reference materials to determine procedures for preparation of atypical returnsAnswer questions and provide future tax planning to clientsReviews financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returnsResearches tax related questions and issues, and responds to clients appropriately and within a timely mannerResolves client complaints, or refers situations to supervisor (as appropriate) for resolutionReview all tax return forms for accuracy and completeness (i.e., client signatures).RequirementsTax Preparer IPresents the Companyis value proposition to clients concerning various company products and services and uses prescribed selling techniquesTop candidates for this position will have retail experience providing exceptional client service and performing multiple tasks in a fast paced environment.Hands-on marketing with surrounding businesses, including office visits to promote brand awareness and new clienteleHigh School Degree or equivalent0-1 years of experience preferably in sales, service and or tax preparationGood communication, interpersonal and customer services skillsBasic knowledge of computer functions requiredMust be able to obtain certification by the state with a PTIN (Preparer Tax Identification Number)Ability to lift a maximum of 25 lbs.Tax Preparer IIiIn addition to the Tax Preparer I qualifications Candidates must:1-2 years of experience preferably in sales, service and or tax prepara

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