Job Details

ID #15199486
State Tennessee
City Nashville
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Spar Information Systems
Showed 2021-06-07
Date 2021-06-04
Deadline 2021-08-03
Category Architect/engineer/CAD
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Deskside Support Engineer

Tennessee, Nashville, 37201 Nashville USA

Vacancy expired!

Job Description:

Deskside Support Engineer Description: Client is looking for talented resource who can assist clients with hardware and software related issues and will be working with one of the leading insurance providers in the US. The ideal candidate should have the ability to

provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues. The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively with IT users and IT leadership team. Responsibilities: • Acknowledge and work to resolve incoming tickets, either face-to-face or via remote tools • Communicate quickly and effectively with our employees in multiple (global) locations • Assist in resolving complex technical issues within the IT environment • Continually update and improve the documentation of the IT environment • Workstation/Laptop imaging, configuration and deployment • Deploy, manage, and ensure security of mobile devices • VoIP phone support and troubleshooting • Diagnose and solve local and network printing problems • Active Directory administration including managing domain users and privileges, and updating network shares and related permissions • Maintain current knowledge levels on existing products and/or acquire knowledge on merging technology and products • Maintain up to date enterprise Anti-Virus Applications and Encryption software • Design and maintain software distribution using automation for published and advertised applications • Support Senior Systems Administrators and other IT staff in maintaining, administering, and enhancing the multi-site network infrastructure. Requirements: • Working knowledge of Windows 7/10 / XP and MS Office applications is required. • Basic knowledge of Office 365 Administration • Basic knowledge of Sharepoint administration • A basic understanding of TCP/IP networking is required. • MCSE certified and/or systems administration experience with Windows 2003, 2008, and 2012 is a plus • Experience in a desktop support role is a plus.

Vacancy expired!

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