Vacancy expired!
- Acknowledge and work to resolve incoming tickets, either face-to-face or via remote tools
- Communicate quickly and effectively with our employees in multiple (global) locations
- Assist in resolving complex technical issues within the IT environment
- Continually update and improve the documentation of the IT environment
- Workstation/Laptop imaging, configuration and deployment
- Deploy, manage, and ensure security of mobile devices
- VoIP phone support and troubleshooting
- Diagnose and solve local and network printing problems
- Active Directory administration including managing domain users and privileges, and updating network shares and related permissions
- Maintain current knowledge levels on existing products and/or acquire knowledge on merging technology and products
- Maintain up to date enterprise Anti-Virus Applications and Encryption software
- Design and maintain software distribution using automation for published and advertised applications
- Support Senior Systems Administrators and other IT staff in maintaining, administering, and enhancing the multi-site network infrastructure.
- Working knowledge of Windows 7/10 / XP and MS Office applications is required.
- Basic knowledge of Office 365 Administration
- Basic knowledge of Sharepoint administration
- A basic understanding of TCP/IP networking is required.
- MCSE certified and/or systems administration experience with Windows 2003, 2008, and 2012 is a plus
- Experience in a desktop support role is a plus.
Vacancy expired!