Job Details

ID #17266776
State Tennessee
City Nashville
Job type Permanent
Salary USD Depends on Experience Depends on Experience
Source Wipro Ltd.
Showed 2021-07-25
Date 2021-07-21
Deadline 2021-09-19
Category Et cetera
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IT Support Analyst - Application Packaging

Tennessee, Nashville, 37201 Nashville USA

Vacancy expired!

Your experience and skills You have:
  • Proven experience within the field of application packaging in a global enterprise environment.
  • Proficiency in interpreting non-technical business requirements into technical specifications, able to work with business requesters, developers or 3rd party vendors to get to end solutions.
  • Strong skills in Microsoft Operating systems both desktop , server and RDS Xenapp, experience supporting a non-persistent environment would be beneficial
  • Extensive experience of packaging and personalization technologies, including Installshield Adminstudio , MSI , App-v , Appvolumes , Appsense , VMware UEM , experience with Numecent would be beneficial.
  • Understanding of ITIL processes and procedures
  • Ability to deliver under pressure whilst maintaining quality, skilled in technical troubleshooting over a range of disciplines, good knowledge of file signing and collision and verification issue resolution.
  • Experience delivering packaging automation would be an advantage.
  • The replacement candidate will be required to drive service improvement and automation of the packaging process
  • The new candidate will help drive reporting improvements using tools such as Splunk and Power BI.
  • Explore the application of machine learning to improve package reliability e.g. conflict detection.

You are:
  • analytical, logical, assertive and result-oriented
  • an excellent communicator, with strong interpersonal skills, fluent in English
  • Methodical, concise and accurate, with strong attention to detail.

Vacancy expired!

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