Registered Nurse CC PRN (As Needed) GI Scheduling & Assessment

Discover Vanderbilt University MedicalCenter:Located in

Nashville, Tennessee, and operating at a global crossroads of teaching,

discovery and patient care, VUMC is a community of individuals who

come to work each day with the simple aim of changing the world. It is a place

where your expertise will be valued, your knowledge expanded and your abilities

challenged. It is a place where your diversity — of culture, thinking, learning

and leading — is sought and celebrated. It is a place where employees know they

are part of something that is bigger than themselves, take exceptional pride in

their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance

health and wellness through preeminent programs in patient care, education, and

research.Click

Here To View The VUMC Promise of DiscoveryDepartment/Unit Summary:The Vanderbilt Comprehensive

Care Clinic (V-CCC), a nationally-recognized HIV Center of Excellence and a

Primary Care Medical Home, is located at Vanderbilt Health’s One Hundred Oaks

campus. The V-CCC provides care for more than 3,000 active outpatients living

with HIV from Tennessee and adjacent states. The V-CCC has on-site

psychiatric, adherence counseling, social work, and nutrition

services. Patients with HIV/AIDS receive quality, comprehensive HIV care,

regardless of their ability to pay.ClinicServices:The

Vanderbilt Comprehensive Care Clinic is committed to providing high-quality,

affordable medical care that treats the whole patient. Our services

include:

Medicalevaluation and follow-up care

Medicalcase management (assistance with third-party coverage and access to medical anddental care)

Accessto screening and clinical trials

Full-servicelaboratory at Vanderbilt One Hundred Oaks

Informationon savings programs for HIV medications at http://www.vanderbilthealth.com/comprehensivecare/30550

Medicationreconciliation and adherence counseling

Mentalhealth services

Nutritionassessment and guidance

Outreachand education (early intervention services)

Other educational resources at http://www.vanderbilthealth.com/comprehensivecare/46377

Electronicmedical records

An HIV obstetrics clinic at http://www.vanderbilthealth.com/comprehensivecare/30766

Your Role:Provides service to patient either

pre-appointment, during or post appointment with regular guidance.

Responsibilities may include inbound/outbound telephone calls, cash management,

appointment scheduling, process of insurance updates and patient check in/out.The assessment nurses call patients that are scheduled for endoscopy procedures and provide them with instructions regarding the endoscopy. The nurse does medication reconciliation with the patient and updates health history. The assessment nurse also triages patients to make sure that any health concerns are addressed prior to the endoscopy.Procedures scheduled in endoscopy can average 80-110 daily. Each nurse needs to assess 12 patients for 8 hours and 15 patients for 10 hours shift. Nurses must meet daily averages to reach and maintain calling patients 2 weeks or more out.Key Responsibilities:

Conducts patient check-in and check-out.

Schedules appointments through clinical communicationor direct request.

Provides positive first impressions utilizing customerservice skills.

Ensures point of service collections.

Manages reception area, maintains orderly appearance ofreception area; ensures method for accountability of each patientcheck-in; proactively communicates appointment updates with patients.

The responsibilities listed are a general overview ofthe position and additional duties may be assigned.

Preferred Education, Skills, and Experiences:

Strongcustomer service experience is critical for this position

Telephoneetiquette

Ability toget the job done and maintain a smooth clinic flow

Team player

Detail-oriented

Medicaloffice / clinic experience highly desired

Internalcandidates preferred

Familiarwith Star Panel and EPIC

TECHNICAL CAPABILITIES:CUSTOMER SERVICE (NOVICE): - A continuing focus on the needs and

requirements of customers, anticipating their needs, remaining sensitive to

customers while performing services for them, responsive to customer needs.PATIENT SCHEDULING (FUNDAMENTAL AWARENESS): - The ability to coordinate

and schedule patient appointments, surgeries and other office visits with

various computer systems in the hospital or clinic.MEDICAL TERMINOLOGY & DOCUMENTATION (FUNDAMENTAL AWARENESS): - The

ability to comprehend medical terminology and documentation in an office, or

surgical setting.PATIENT DOCUMENTATION (FUNDAMENTAL AWARENESS): - The ability to receive

and record patient information.CORE ACCOUNTABILITIES:

Organizational Impact: Performsclearly defined tasks and methods described in detail to achievestandardized solutions that impact own performance with regular guidance.

Problem Solving/ Complexity ofwork: Follows a well established process to solve routine problems wheresolutions are clearly prescribed.

Breadth of Knowledge: Has basicjob knowledge of systems and procedures that are common to own job.

Team Interaction: Individuallycontributes to the team.

CORE CAPABILITIES:

SUPPORTING COLLEAGUES (S1):

Develops Self and Others:Continuously improves own skills by identifying development opportunities.

Builds and MaintainsRelationships: Seeks to understand colleagues priorities, working stylesand develops relationships across areas.

Communicates Effectively:Openly shares information with others and communicates in a clear andcourteous manner.

DELIVERING EXCELLENT SERVICES (S1):

Serves Others withCompassion: Invests time to understand the problems, needs of others andhow to provide excellent service.

Solves Complex Problems:Seeks to understand issues, solves routine problems, and raises properconcerns to supervisors in a timely manner.

Offers Meaningful Advice andSupport: Listens carefully to understand the issues and provides accurateinformation and support.

ENSURING HIGH QUALITY (S1):

Performs Excellent Work:Checks work quality before delivery and asks relevant questions to meetquality standards Ensures continuous improvement.

Ensures ContinuousImprovement: Shows eagerness to learn new knowledge, technologies, toolsor systems and displays willingness to go above and beyond.

Fulfills Safety andRegulatory Requirements: Demonstrates basic knowledge of conditions thataffect safety and reports unsafe conditions to the appropriate person ordepartment.

MANAGING RESOURCES EFFECTIVELY (S1):

Demonstrates Accountability:Takes responsibility for completing assigned activities and thinks beyondstandard approaches to provide high-quality work/service.

Stewards OrganizationalResources: Displays understanding of how personal actions will impactdepartmental resources.

Makes Data Driven Decisions:Uses accurate information and good decision making to consistently achieveresults on time and without error.

FOSTERING INNOVATION (S1):

Generates New Ideas:Willingly proposes/accepts ideas or initiatives that will impactday-to-day operations by offering suggestions to enhance them.

Applies Technology: Absorbsnew technology quickly; understands when to utilize the appropriate toolsand procedures to ensure proper course of action.

Adapts to Change: Embraceschange by keeping an open mind to changing plans and incorporates changeinstructions into own area of work.

Shift Hours:Monday –

Friday / 8:00 a.m. – 5:00 p.m. This is a PRN (as needed) position.VUMC Recent AccomplishmentsBecause we are committed to providing the best in patient care,

education and research, we are proud of our recent accomplishments:· US News & WorldReport: #1 Hospital in

Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center at http://www.vanderbilthealth.com/billwilkerson/ ), 12 adult and 10

pediatric clinical specialties ranked among the nation's best, #15 Education

and Training· Truven Health Analytics: among the top 50

cardiovascular hospitals in the U.S.· Becker's Hospital Review: one of the "100

Greatest Hospitals in America"· The Leapfrog Group: grade "A" in

Hospital Safety Score· National Institutes of Health: among the top 10 grant

awardees for medical research in the US· Magnet Recognition Program: Vanderbilt nurses are

the only group honored in Tennessee· Nashville Business Journal: Middle Tennessee's

healthiest employer· American Hospital Association: among the 100

"Most Wired" medical systems in the USThis position requires a Graduate of an approved discipline specific program (or equivalent experience) and 1 year relevant experience.Licensure, Certification, and/or Registration (LCR):

Registered Nurse Required

Physical Requirements/Strengths needed & Physical Demands:

Heavy Work category requiring exertion of 50 to 100 lbs. of force occasionally and/or up to 20 to 50 lbs. of force frequently and/or up to 10 to 20 lbs. of force continually to move objects.

Movement

Occasional: Sitting: Remaining in seated position

Occasional: Lifting over 35 lbs: Raising and lowering objects from one level to another, includes upward pulling over 35 lbs, with help of coworkers or assistive device

Occasional: Carrying under 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.

Occasional: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles

Occasional: Climbing: Ascending or descending stairs/ramps using feet and legs and/or hands and arms.

Occasional: Kneeling:Bending legs at knees to come to rest on knee or knees.

Occasional: Crouching/Squatting: Bending body downward and forward by bending legs and spine.Reaching above shoulders: Extending arms in any direction above shoulders.

Occasional: Reaching above shoulders: Extending arms in any direction above shoulders.

Frequent: Standing: Remaining on one's feet without moving.

Frequent: Walking: Moving about on foot.

Frequent: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another

Frequent: Push/Pull: Exerting force to move objects away from or toward.

Frequent: Balancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching or maneuvering self, patient and equipment simultaneously while working in large and small spaces

Frequent: Reaching below shoulders: Extending arms in any direction below shoulders.

Frequent: Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands.

Frequent: Fingering: Picking, pinching, gripping, working primarily with fingers requiring fine manipulation.

Frequent: Bimanual Dexterity: Requiring the use of both hands.

Sensory

Frequent: Communication: Expressing or exchanging written/verbal/electronic information.

Continuous: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information

Continuous: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.

Continuous: Smell: Ability to detect and identify odors.

Continuous: Feeling: Ability to perceive size, shape, temperature, texture by touch with fingertips.

Environmental Conditions

Occasional: Chemicals and Gasses: Medications, cleaning chemicals, oxygen, other medical gases used in work area.

Frequent: Pathogens: Risk of exposure to bloodborne pathogens and other contagious illnesses.

Job Registered Nurse - Critical CareOrganization: GI Endoscopy Schedule/Assess 200181Title: Registered Nurse CC PRN (As Needed) GI Scheduling & AssessmentLocation: TN-Nashville-Village at VanderbiltRequisition ID: 1910327Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action.