Job Details

ID #2590130
State Tennessee
City Nashville
Full-time
Salary USD TBD TBD
Source Tennessee
Showed 2019-07-19
Date 2019-07-18
Deadline 2019-09-16
Category Admin/office
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SALES SUPPORT CLERK (Franklin)

Tennessee, Nashville 00000 Nashville USA

Vacancy expired!

Who we are:

Tom James is the worlds largest manufacturer and retailer of made to order clothing, and the engine behind some of the worlds most established tailored clothing brands. As one of the few remaining vertically integrated clothing retailers”meaning we control the entire manufacturing process from sheep to suit”we offer unparalleled value to those with an eye for quality.

Our 600+ sales representatives serve an elite clientele with an exceptional product. Our corporate focus is to make sure our people have every opportunity to achieve their personal and professional goals through our opportunity. As a Sales Support Specialist for Tom James you will interact with members of our sales force to ensure our clients enjoy the clothing and experience they desire.

KEY RESPONSIBILITIES:

Expedites orders on overnight shipments and corrects problems such as codes and sales tax.

Resubmits credit card information; releases orders, enters rejects, refers unusual situations to supervisor for resolution

Reviews and discusses overdue client payments with each Sales Professional monthly

Reviews payment problems for various retail locations

Assists retail locations with problems and exceptions such as discounts and special pricing for substitutions

Researches problem and makes appropriate corrections

Answers questions from Sales Professional regarding sales gained or lost and explains procedure and application to the specific situation

Performs miscellaneous filing, data entry, and information retrieval

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Strong computer skills. Ability to 10 key is a plus.

Excellent verbal and written communicate skills

Ability to remain calm in stressful situations

Good business math skills

WORK EXPERIENCE / EDUCATION REQUIREMENTS

High School diploma and one year of related experience is required.

Associates degree and two years of related experience preferred.

An offer of employment will be contingent on the applicant satisfactorily passing a background check

Benefits: Medical, dental, paid holidays, PTO (paid time off), 401(K)

AN EEOC EMPLOYER

Vacancy expired!

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