Vacancy expired!
- Windows Operating systems support
- Minimum of 4-5 years of experience in Windows Infrastructure support
- L3 level experience in Windows Operating systems support
- Good Experience in Terminal servers (Admin mode) & Windows Clustering,
- Basic knowledge on Storage, Networking, Firewall and backup Applications/devices
- Knowledge in Active directory, DNS, DHCP, WINS, VMware/Citrix and related components
- Performance and/or network trace analysis for Servers
- Working knowledge in Scripting and Automation
- Problem solving Capability in IBM, HP and Dell Hardware.
- Problem determination and resolution within SLA's
- Should be able to Perform Root Cause Analysis for the incidents
- Should be able to do Capacity Planning
- Handle L2/L3 technical escalations
- Ability to acquire new skills & keep them updated
- Work with Local & Global Teams
- Ability to quickly analyze & diagnose technical problems
- Independently generates solutions based on analytical, technical skills and business knowledge
- Mentor and train other team members
- Willing to Work on Shifts based on the projects need
- Microsoft and other technical/industry certifications desirable.
- Proactive and clear communication skills
- Quality and Process Knowledge
- Willingness to travel to different locations on short team. (Travel and location flexibility)
- Minimum of 4-6 years administration experience on Microsoft Windows.
- Good hands on experience on Windows Platform with 2012/2008/2003 operating systems.
- Experience in Mid-range/Enterprise Servers Hardware
- Experience in Production Server Environment with Wintel servers.
- Strong Knowledge about user administration and File system management activities.
- Experience in OS Hardening, performance and OS tuning.
- Knowledge on scripting
- Knowledge on backup solutions VERITAS, Netbackup, IBM TSM, HP DP or EMC Networker (At least one).
- Basic knowledge on Storage and SAN switches.
- Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems.
- Good Knowledge of Cluster Administration.
- Should be able to Perform Root Cause Analysis for the incidents
- Should be able to do Capacity Planning
- Basic Knowledge on Virtualization.
- Strong Knowledge on Monitoring tools like MOM, SCOM.etc. is an added advantage.
- Microsoft Windows certification is an added advantage.
Vacancy expired!