Sr. Clinical Business Analyst

Job Description

PopHealthCare is currently seeking a Full-time Sr. Clinical Business Analystto work in our corporate office located in Franklin, TN.

• Leads requirement definition sessions with business, clinical, and technical stakeholders to better understand functional, data, user interface, and non-functional requirements.

• Documents updates, and manages detailed requirements to ensure repeatable processes and delivery of value

• Assist with the submission and tracking of clinical & business operations requests via the Enhancement/Change request process

• Responsible for creating and refining clinical, business and systems requirements to address clinical/business opportunities and formulating documentation to support the development and implementation of the technical solution

• Analyzes business needs, documents requirements and translates needs into functional business requirements
• Delivers requirements, performs analysis, and evaluates downstream business, systems, process, and/or organizational impacts

• Collaborate with both internal and external partners as well as vendors to analyze and prioritize key requirements and tasks

• Collaborates with Product Owner/Management in the prioritization of the product backlog and tasks.

• Constructs workflow charts and diagrams to help visualize requirements.

• Collaborate with Scrum Team, Stakeholders, and Learning & Organizational Effectiveness team to promote the successful deployment of changes

• Prioritize assignments and effectively utilize time to manage assigned tasks

• Escalate known issues and/or risks to appropriate escalation points

• Develop process maps/workflows and documentation when needed to support business needs

• Actively participate in a team environment

• Evaluate existing business processes and recommend improvements based on market and competitive analysis

• Collaborate to create business models for new innovations, products or services
• Document workflows, produce business case analyses, contribute to new clinical business development, proposals and other opportunities.
• Strong working knowledge of current trends in health care
• Help scale existing as well as new projects company wide
• Acts as the application champion by liaising with business stakeholders, application vendors, and other technical/functional teams to understand and analyze business problems and recommends cost effective and efficient solutions
• Investigates user problems and needs, identifies their source, and determines possible solutions.
• Seeks guidance from team as necessary.
• Analyzes user project proposals to include identification of potential problem areas and recommendations for optimum approaches for project path.
• Proactively monitors and evaluates the effectiveness of assigned applications and recommends opportunities for improvements.
• Facilitates sessions to come up with a share understanding of a business problem, the possible solutions and next steps. Documents requirements based on the outcome of the sessions.
• Analyzes vendor content as it is released in order to determine impact to end users, recommend needed changes to workflows & enhancement requests to the vendor
• Provides Level 3 support of assigned applications as needed

Perform additional duties as assigned by the Director of Clinical Innovation

Qualifications

BA/BS Degree in Computer Science, Information Systems, Business, or other related Health Care field, or equivalent demonstrated work experience will be considered in lieu of formal education.

• 5 years of Clinical Business Analyst experience in a healthcare setting

• 5+ years experience in working knowledge of medical terminology and clinical workflows

• Experience gathering & documenting requirements for Clinical and Business Operations in a healthcare setting

• Proficient with and fully supports the IT project management methodology.

• Must be able to work in both individual and team settings

• Strong documentation skills are a must

• Professional demeanor with polished communication and interpersonal skills to effectively interact with all levels of staff on clinical and information technology matters

• Ability to create system documentation, education materials, reports, and presentations

• Strong critical thinking and problem-solving capabilities with experience in Root Cause Analysis

• Proficient in Microsoft Office Suite, specifically Excel, PowerPoint and Visio

Additional Information

All your information will be kept confidential according to EEO guidelines.