Vacancy expired!
Follows clearly detailed procedures in performing simple repetitive tasks in the same sequence.
Provides clerical support in an office, usually to one individual, and, in some cases, to the subordinate staff of that individual or other departmental staff.
Maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, works independently receiving a minimum of detailed supervision and guidance, and performs various clerical and administrative duties requiring knowledge of office routine and an understanding of the organization, computer programs, and procedures related to the work of the office.
Screen telephone calls, visitors, and incoming correspondence; respond to requests for information concerning office procedures; determine which requests should be handled by the supervisor, appropriate staff member or other offices, prepare and sign routine non-technical correspondence in own or supervisor's name
Review outgoing materials and correspondence for internal consistency and conformance with supervisor's procedures; assure that proper clearances have been obtained, when needed;
Collect information from the files or staff for routine inquiries on office program(s) or periodic reports, and refer non-routine requests to upervisor or staff
Answer telephones, customer walk ups and customer emails sent in to Helpdesk
Create and assign IT service tickets using the MIS Registry application based on customer or MIS staff request
Assist in maintaining the property records for all IT assets
Receives technical supervision from the System Administrator and may assist Helpdesk with dispatching ticket schedule to other staff to perform assigned duties.
May be required to assist in the departmental administration of MIS procurement, quality control, inventory and stock organization, property asset deployment and tracking of IT staff and status of ongoing IT service tickets and other IT checklist requirements provided by the System Administrator or Supervisors.
Please submit resume for review.
Vacancy expired!