Job Details

ID #21702372
State Texas
City Addison
Job type Contract
Salary USD BASED ON EXPERIENCE BASED ON EXPERIENCE
Source Genuent Global, LLC
Showed 2021-10-25
Date 2021-10-24
Deadline 2021-12-22
Category Et cetera
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Customer Service Rep

Texas, Addison, 75001 Addison USA

Vacancy expired!

Genuent is hiring a Bilingual Customer Services Specialist in Addison, TX. This is a Global client currently in need of a Spanish and English Bi-lingual and Tech Savvy Customer Service Representative. This position Assist the Housing and Registration Team for all Events and Assist the Incentives Team. Qualified candidate should send their resume (Word format) to Jamie Hill at jhill@genuent.com

  • Location: Addison, TX (75001)
  • Long-Term Contract-(Hybrid Remote)
  • M-F 8-5pm
Responsibilities:
  • The customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers.
  • Makes the initial contact with a client and explains the services available.
  • Processes customer orders and payments.
  • Maintains customer database: updates data and makes necessary changes.
  • Encourages customers to purchase additional products.
  • Determines/understands customer s needs with strong objection/response handling.
  • Manages customer queries/complaints.
Qualifications:
  • Fluent in English and Spanish
  • Proficient in: Microsoft Office programs
  • Strong Communication and interpersonal skills, Innovative with attention to detail
  • Tech savvy with computer applications as well as mobile devices

Vacancy expired!

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