Senior Sales Operations Analyst, Global Sales Development

Job Description

· Aligned to a geography, the Senior Business Analyst will strategically support the geo lead(s) with headcount management, quota setting, territory alignment and coverage models

· Assist in the development and reporting of key performance metrics to help drive increasing GSD productivity

· Assist in the development and rollout of new processes within the Digital GTM and GSD to drive alignment with Sales objectives

· Continually enhance functional and operational analytical models and dashboards to drive further productivity and executive decision making, including integrating key performance metrics and targets

· Act as the liaison between the Digital GTM and internal Marketing teams to align on metrics, KPIs and goals

· Perform EOM and in-month audits on GSD performance and productivity data to ensure compliance with criteria

· Assist with special projects, such as data analysis, commissions/SPIF/bonus modeling, annual planning initiatives, QBR and other presentation decks

· Design solutions to automate manual activities, checks, and reporting, and achieve greater efficiency in key monthly and quarterly processes

· Manage commissions data and Anaplan updates and uploads

· Serve as a strategic business partner to the geo lead(s) for day-to-day operations and quarterly/annual planning

· Assist with special projects, such as data analysis, commissions/SPIF/bonus modeling, Sales Kickoff, QBR and other presentation decks

Qualifications

· Bachelor's degree in business, finance, data science or related field; MBA preferred, but not required

· Experience using data to drive business decisions including the ability to structure problems for analysis, analyze the data, and provide actionable recommendations

· Self-sufficient in gathering, normalizing, and analyzing data from multiple data sources to support ad-hoc reporting & analysis

· Logical thinker that can organize business requirements into functional specifications for technical implementation

· Advanced Excel and PowerPoint skills to present insights, methodologies, and recommendations to executives and business stakeholders

· Advanced modeling capabilities; proficient in working with large data sets and identifying trends anomalies against expectations

· Great organization skills, with excellent attention to detail and the ability to work in a fast-paced environment

· High degree of ownership, willing to take on tasks and projects outside of immediate responsibilities; proactive in looking for ways to help the team operate more efficiently

· Ability to manage confidential, sensitive information

· Tableau and SAP Business Objects capabilities with a working knowledge of SQL to manage large and complex datasets. PowerBI, SAP HANA, and Anaplan experience is a plus

· Demonstrates a serious commitment to accuracy and quality

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or[emailprotected]for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.