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N2S Healthcare is America's fastest growing and one of the most respected health care staffing and workforce solutions organizations, we are recognized as a leader in nursing, physician, and allied staffing. We provide best-in-class career opportunities with our clients' who are evolving, have a great culture, and amazing opportunities within the Healthcare Industry Job Title: Patient Access ManagerLocation: SAN ANTONIO, TX 78233Duration: Permanent Shift: Full-time 8A-5P, call is required Job Summary:As a Patient Access Manager, you will lead the department in delivering superior care to every patient on every visit. You will assist the Director in daily operations of all Patient Access functions and serve as the liaison between the Shared Service Center (SSC) and the facility.Job Responsibilities
- Supervise, train, and provide guidance for the Patient Access team
- Partner with the Patient Access Director for quality assurance and reporting, evaluations, hiring and staffing
- Demonstrate top-tier customer service by responding to complaints promptly and modeling AIDET guidelines to drive positive patient interactions
- Perform registration function when needed to ensure wait times are kept to a minimum
- Contribute to A/R goals and seek ways to control costs without compromising safety or quality of care
- Prepare work schedules and payroll to accommodate budget and allotted FTEs
- Coordinate with other departments within the hospital (HIM, Nursing, Ancillary) to promote teamwork and streamline the patient experience
- Oversee patient accounts and entries in Meditech, monitor and maintain Daily Preservice Log, BILL45, and Alpha Census according to established shared service center (SSC) standards.
- Bachelor's degree required.
- Minimum 3 years of relevant leadership patient management experience
- Will consider someone with patient access leadership experience outside of healthcare
- America's Most Honored Businesses (Top 10%)
- Awarded by USPAAC for Fastest Growing Business in the US
- 12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)
- Fastest 50 by NJ Biz (2020, 2019, 2020)
- INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list)
- Top 100 by Dallas Business Journal (2020 and 2019)
- Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
- 2019 Spirit of Alliance Award by Agile1
- 2018 Best of the Best Platinum Award by Agile1
- 2018 TechServe Alliance Excellence Awards Winner
- 2017 Best of the Best Gold Award by Agile1(Act1 Group)
Vacancy expired!