Vacancy expired!
Overview
The Global IAM Engineer is responsible for supporting IAM solutions for the following; end user provisioning, authentication management and privilege access management. This role will be expected to make daily operational decisions with guidance from leadership and other engineers. Day-to-day operations will involve Single-Sign On product support and maintenance, Multi-Factor Authentication product support and maintenance, Identity Access management development commonly in Java and PowerShell, Credential and Access Management product support and maintenance commonly in GUI with some PowerShell scripting. Basic understanding of custom API connections will be helpful in solution oriented discussions. Additional daily responsibilities will involve ticket queue management and SLA adherence, routine on-call rotations for after-hours support. Daily interaction with customers and leadership will require excellence in communication skills, both verbal and written. Responsibilities JOB DUTIES- Conduct meetings to gather information for business requirements
- Design and improve existing IAM processes
- Grant and maintain data integrity for all internal and external applications
- Provide knowledge and assistance in the handling of routine and ad hoc report requests
- Identify and understand mission critical and compliance sensitive applications, for support or monitoring by the Global IAM team
- Interact with business units and ensure that a high level of customer service is maintained
- Be available and accessible for after-hours support
- Perform other duties as assigned
- Conform with all company policies and procedures
- Knowledge of Identity and Access Provisioning and/or Security best practices and principles is required
- Basic knowledge in Infrastructure design and management
- Basic understanding of IT Service Management (ITSM) best practices and processes
- High level understanding of technology infrastructure, security concepts and platforms
- Basic knowledge of the OSI model and security that is associated with each layer
- Basic understanding of application layer protocols including HTTP, SSH, SSL, and DNS
- Knowledge of IT security processes and controls as well as IT infrastructure and networking technical knowledge
- Strong customer service, interpersonal, verbal and written communication skills
- Detail oriented with good analytical skills
- Ability to work and make decisions both independently and in a team environment
- SQL experience is desired but not required
- Java experience is preferred
- Powershell experience is preferred
- Active Directory knowledge is preferred
- PAM experience required using credential management, sessions management tools is desired
- High School Diploma required
- Bachelor's Degree in related field or equivalent work or military experience preferred
- 0-2 years of experience within Information Technology or Cybersecurity required #LI-TS1
Vacancy expired!