Vacancy expired!
Overview
If you're driven to get results and would like to collaborate within a fast-paced, value focused Enterprise Correspondence team, then GM Financial may be the right place for you. As a member of an Agile Scrum team, the Product Owner serves as a collaborative liaison between the Product Management and Product Delivery teams; aligning the teams' vision and direction, prioritizing and evaluating work, and delivering high-impact customer experiences. This individual provides thought leadership and execution excellence through the adoption and promotion of a Customer First approach to achieve high-value outcomes. The Product Owner is integral in the culmination of Product, UX, and Architectural strategies that align to execution. Responsibilities JOB DUTIES- The PO consistently delivers on commitments with little supervision
- Analyze and communicate customer requirements to provide innovative solutions and recommend system, product and process enhancements
- Work collaboratively with the Program/Product Managers to advise on the creation and partners to communicate product road map initiatives to the teams that result in great experiences for our customers
- Maintaining the product/team backlog, leading backlog prioritization of initiatives, aligning experiences across channels and touch points to ensure the best business results
- Partner with vendor(s) and internal departments to ensure tasks are defined and documented with timely deliverables and within SLA
- Communicate with all levels of leadership, internal business partners and external vendor(s) regarding project status and production performance
- Identify optimization opportunities and partner with the teams to drive continuous product improvement
- Partner with an Agile team charged with implementing the product road map
- Work with the Agile team to craft high quality customer-centric user stories that exceed customer expectations
- Responsible for leading the prioritization of the product backlog in partnership with product management
- Collaborate with Architecture team(s) to understand enabling work and assist with decision-making and sequencing to ensure optimal delivery of value for business customers
- Measure product performance using key information, processes and systems to ensure accountability for achieving business results
- Ensure clear communication and coordination across business and IT teams to manage the scope of each product launch for on-time delivery of key features
- Accept stories as done and participate in demonstrations of the work delivered at the end of the sprint to stakeholders
- Invest in the Agile process and partner with the Agile teams to continuously improve product quality, time to market, and team member happiness
- Display proficiency in promoting a Design Thinking mindset when exploring problems
- Perform other duties as assigned
- Conform with all company policies and procedures
- Ability to deliver best in class product experiences utilizing Design Thinking and Lean methodologies
- Advanced knowledge of coordinating vendor relationships
- Experience/understanding in Vision/Roadmap creation, Portfolio/Program/Team Backlog creation, refinement and prioritization
- Proficient experience/understanding working with XML/JSON based APIs, Cloud Technologies, Service Virtualization, Test Data Management, and Data Driven Decision making
- Knowledge of the Agile principles and methodologies and how they are applied in the workplace
- Experience working within a matrix organization, collaborating with business stakeholders, user experience teams, project managers, product managers, developers and others
- Track record of project execution, completing and shipping excellent products on time and on budget
- Knowledge of GM Financial core business functions and information systems and operations for supported business groups
- Advanced interpersonal, communication (verbal and written), cross-collaboration skills, including the ability to interact with team members at all levels
- Advanced problem solver who can clearly identify, analyze, and resolve issues as they arise
- Promotes best practices; cultivates innovation and learning
- Proficient in the use SQL to support reporting, problem identification and resolution
- Ability to manage multiple projects simultaneously
- Proficient persuasive and negotiation skills
- Proficient presentation skills
- High School Diploma or equivalent required
- Bachelor's Degree in related field, equivalent work or military experience preferred
- 5-7 years of experience in an IT environment or relevant role required
- 3-5 years working on an Agile team preferred
- 2-4 years experience as a Product Owner preferred
- Agile Certification (PSPO or CSP-PO or POPM/APM) required
- PSPO II preferred
- Subject to stressful situations
- Possibility of working long hours including weekends/holidays, occasional overtime may be required
- Limited travel may be required to support business needs
Vacancy expired!