Vacancy expired!
DescriptionPosition: Sr. Desktop II/IIIDuration: 6 monthLocation: Arlington TX 76011: Must have advanced experience with Active Directory, DNS, DHCP, subnetting, DFS, Basic server administration.Essential Duties and Responsibilities Provide phone, webchat, and in-person support to end-users and external vendors on a variety of Information Technology related issues; 90% of the support will be via phone, basic access/minimal support to external vendors Research and resolve basic network (ISP modems, Cisco routers), hardware, and software application problems Document and track the details of the problem, both status, and resolution, within the help desk tracking application Communicates and follows-up with the user while working the problem and ensures successful and timely completion of the problem Provide assistance with division office moves, computer refreshes and fill-in for division IT personnel on an as-needed basis Administer user accounts for Windows NT and other applications Complete work orders, fully documenting each step of the troubleshooting process. Provides technical training to peers on an as-needed basisRequirementsEducation and/or Experience Three to five years related experience and/or training in an IT support environment. Must have extensive experience with Microsoft Windows 8/10 Operating Systems, Microsoft Active Directory/Active Roles, Microsoft SCCM, Microsoft Exchange 2016, Microsoft Lync/Skype for Business, Microsoft Print Services, Microsoft Office 2013/2016/365, Microsoft Defender, Terminal Services. Experience with VNC, Cisco Anyconnect, or other remote connectivity software a plus. Windows/Android/Apple phone support experience Proficiency with MS Office and email Must be able to troubleshoot all aspects of computer componentsTechnology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.Leader among IT staffing agenciesThe intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $23.00 - $25.00 / HourlyLocation: Arlington, TXDate Posted: February 14, 2020Employment Type: TemporaryJob Reference: 04010-9502465277Staffing Area: Technology u0026 IT
Vacancy expired!