Job Details

ID #1848399
State Texas
City Austin
Full-time
Salary USD TBD TBD
Source Texas
Showed 2019-03-09
Date 2019-02-19
Deadline 2019-04-20
Category Customer service
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Security & Event Staff: SXSW Music Events (Austin, TX)

Texas, Austin 00000 Austin USA

Vacancy expired!

5 STAR Event Services is looking for sharp, energetic, customer service oriented people to join our team for upcoming events. This opportunity is a permanent part-time position, paid hourly.

Our team works concerts, races, festivals and special events: MotoGP, IndyCar Classic, Stubb's, the Long Center and much more!

Get paid to work awesome events!

TO APPLY, VISIT: https://5starstaff.applicantstack.com/x/apply/a2jhi0cgbzg2

SUBMIT AN APPLICATION FOR OUR AUSTIN, TX OFFICE

Check out our current Event Calendar here: http://5starstaff.com/calendar/

Job Duties:

Enforce and uphold the integrity of the facility and event, including retail merchandise shops and all public and private areas of the venue

Monitor entry and exit points to specific areas of the venue, perform routine search procedure including wanding of guests, bag searches and screening of guest's tickets, bags, credentials, etc. prior to them entering the venue

Ensure that no prohibited items enter the venue

Greet and direct guests to seating areas and various services

Maintain open and smooth access routes throughout seating and concourse areas

Receive and act on complaints from patrons according to established policies and procedures

Enforce all policies and procedures throughout the facility and report any suspicious behaviors or activity

Follow all rules and regulations as outlined in the Employee Manual

Monitor and maintain door access

Aide in the direction of orderly evacuation of the building during emergencies

Provide security escorts per event requirements

Qualifications:

High School diploma or GED equivalent

At least 18 years of age

Reliable form of communication (i.e. cell phone) and transportation

Texas Non-Commissioned Guard Card (Training & Exam provided. All applicants are required to pass exam, submit to fingerprinting, and criminal background check.)

Skills and Abilities

A strong customer-service attitude and professional appearance at all times

The ability to read and understand the English language

Possess excellent written and oral communication skills

The ability to understand and interpret documents, signs, rules, policies, and instructions and other pertinent information

The ability to communicate effectively with clients, patrons and other employees

The ability to multi-task, cross-train and learn new skills quickly and comprehensively

The ability to remain calm and level-headed under high-pressure situations

Physical Requirements:

Full physical and mental dexterity with the ability to walk, stoop, kneel, crouch, hear, see and speak clearly

The ability to walk and stand for extended periods of time (minimum of 5 hours)

The ability to lift 25 lbs.

Work Environment: Employees must be aware of and able to tolerate a variety of working conditions, including but not limited to:

Elevated noise levels. Athletic and musical events can be very loud and employees must be prepared to be exposed to increased noise levels. Ear plugs are available upon request.

An energetic and fast-paced environment

Crowds (as in LOTS of people!)

Working outdoor venues. Some of the events we work take place outside or in open-air venues, and these events take place rain or shine. Reasonable accommodations are made to assist with employee comfort when necessary (tents, rain ponchos, drinking water, etc.)

Evening and weekend work schedules. Many events take place in the evenings and on the weekends. Flexible availability is required.

Company: 5 STAR Event Services is a specialty Event Security/Staff provider specializing in the sports and entertainment industries. Since 2000, our security officers, event staff personnel, ushers, ticket takers, parking attendants, and fee collectors have delivered industry leading service to fans at more than 30,000 events in Houston, Austin, and San Antonio, Texas. Our clients include NBA Basketball, MLS Soccer, NCAA Football, Formula 1, MotoGP, LeMans Racing, stadiums, arenas, theaters, symphonies, festivals, conventions, and many more.

5 STAR Event Services - 501-1000 employees . Founded 2000 . DPS License # B09954 . Privately Held

Equal Opportunity Employer

Vacancy expired!

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