Vacancy expired!
- The Client Implementation Coordinator is responsible for supporting and managing client implementation projects to facilitate the transition to our next generation data platform.
- The Client Implementation Coordinator will ensure client satisfaction during the project by coordinating the implementation project activities.
- The Client Implementation Coordinator will collaborate with the client and utilize problem-solving skills to create a valued client partnership.
- Responsibilities may vary as directed by manager.
- Own and manage the clients implementation project
- Accurately track and provide regular updates on client implementation project activity
- Engage client business and technical teams in regular touchpoint meetings
- Effectively communicate with the clients business and technical project teams
- Perform client configuration within the user interface of the platform
- Respond to client inquiries to answer questions and resolve issues efficiently
- Escalate and manage critical issues effectively
- Provide administrative support to Client Service professionals on complex migrations
- High School Diploma or equivalent required; Bachelors Degree preferred
- 1-3 years related experienced (college education may count for related experience)
- Intermediate computer skills and knowledge of Microsoft systems required
- Attention to detail
- Develop subject matter expertise on the data platform
- Excellent communication skills
- Ability to work independently and maintain tight deadlines
- Analytical skills and critical thinking
Vacancy expired!